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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 228 reviews

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86%
would recommend
to a friend

Customers are saying

Customers often highlight the quality of the TV Basic Mounting, 91" or Larger installation. Many customers describe the installation experience as great and are pleased with the final appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 228 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very good and very efficient installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this mount. It moves very easily, even with my 85" mounted to it. It comes out from the wall and swings left to right with ease. Impressed with this mount! I also let the BestBuy crew deliver and mount this for me. I generally would do this myself, but I am glad I used them. Quick, professional and friendly. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the cost. I had the Geeks mount an 83" TV for me. They are very professional, and you can tell they take pride in their work. They respect the area they work in and leave it as clean as they found it. I may never mount a TV myself, I was very impressed with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Samsung 77” mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was excellent- my new 77” Samsung is working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    My new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new tv,it’s just what we always wanted in our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was a pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best installation that I have ever had. He was timely, professional and friendly. His work was meticulous and efficient. I can’t say enough about how great the installation went and how quick as well. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appliance guys can't remove tv from wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy store has the appliance delivery guys to help out the home theatre guys. The appliance guys can't remove old tv from wall; only home theatre guys can do that. Derek & Drew, appliance delivery guys, delivered our Samsung 65" TV and were very efficient and careful. Very pleased with their work. However, we were told that whoever showed up first (Installers or "Hauler-awayers" would remove old tv. Derek & Drew came back to haul away the old tv, but since it was still on the wall, they couldn't touch it. Steven & JJ, home theatre installers, removed and hauled away the old tv. Best Buy wasted time & effort for Derek & Drew. Nice guys, but not their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members came through and adjusted my old mount and mounted my new tv with no problem. Jake and his co worker from the North Canton Geek Squad are pros. I appreciate all they did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Quick, efficient and Professional. A great help!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Roku 55in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Recommend Roku! Recommend Roku platform. Geek Squad outstanding with help to install! TV went to an elevated position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st class installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big shout out to Wyatt and Andrew! They arrived on time and mounted a new TV upstairs, new soundbar, and old tv in the basement. They confirmed everything with me before installation and were in and out. Couldn’t be happier with the service. Will be using the service again and requesting Wyatt and Andrew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount byGeek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installations were proformed efficiently and each guy seemed to be very knowledgeable about their products and work standards

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge of wall mount and hookups. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service for me because I purchased a TV for a friend who is disabled and I couldn’t be there to help him set it up. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    TV was installed quickly.and everything was done p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was mounted and connected. Everything wad done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing! I was impressed with their installation methods. They knew what they were doing. Friendly, and made sure it was exactly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it. Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as the main use TV... and it's been used a lot. Never fails, great quality, and ok sound. But what TV has good sound out of the box. I bought a sound bar for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out at the designated time, they were nice, polite, brought covers for their shoes. They did an excellent job of installing the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen came in on time and quickly mounting my TV. Mess and trash all cleaned up. I only wish they ran the cables through the built in hidden cable ports in my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO GUYS WERE WONDERFUL & VERY HELPFUL; THEY ALSO MADE SURE TO CLEAN THEIR MESS & CAME IN THE HOUSE WITH SHOE COVERINGS

    I would recommend this to a friend
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