Customer Ratings & Reviews

team technicians arrived timely completed installation without issues.

He installed in the best perfect location and explained and showed me how to use the camera. Super friendly and very helpful!!!

The setup and execution of installation of the cameras was fantastic.

The guys from Geek Squad were fabulous absolute five star top notch subject matter experts I do apologize but it's been a few weeks now and I've already done one survey now I can't remember their names I think it was Frankie and there was one other one they were fabulous absolutely the reason why I would go nowhere else for my technical needs but to call the Geek Squad is because of how good they were it was so easy for them that they actually made it easy for me and now I know how to work all my cameras

I never used GeekSquad to install anything. I decided to pay the $100 to get it done by them because of time and money. I bought cameras to get installed. Now, I installed them in the past and they were easy, but it took time and multiple trips and extra purchases because I didn't have the right drill. I am short and the ladder isn' as tall. It literally took the guy a fraction of the time it would've taken me to install everything. He answered all my questions, and made sure I knew not only how to use the app, but the most efficient and safest way to get to the cameras if I ever need to.

So grateful to the staff helping us through with getting a great camera system and installing each camera. They explained everything and help us set up the app to view our camera system from anywhere. We had great customer service. They helped us until they were comfortable about us being familiar with the product! These guys are the BEST people of Best Buy!!!

The GEEK SQUAD installers were very professional. They installed the cameras to my existing APP and the installation was done and explained to me with ease in understanding how to disconnect for charging the battery. I was asked if positioning of the cameras were to my satisfaction after viewing. Very satisfied

The Installation was done professionally, Great Job

On 3/16/20 a member of the Geek Squad came out for the install of two Ring Stickup cameras and a solar panel The front camera would not connect to the web through my router, but the rear camera did, although the video was upside down. The installer did not have a way to measure signal strength but was convinced that WiFi strength was the problem on the front camera. The rear camera did connect but as the video was upside down and needed a new bracket (not mentioned when we ordered the product) and in a short time it would no longer sense motion alerts. The Best Buy advisor and installer were convinced we needed a new mesh router, which we ordered through him. It turns out Best Buy does not stock the bracket needed to have the video come out right side up, so we had to order that with Ring. Best Buy then would come out and install the new bracket for free. While waiting for the new router to come in I charged up the spare battery and changed out the one in the front camera. Since then the camera is working. The problem was low battery, not low signal strength. We have received the Ring bracket and called the Geek Squad on 3/20/20 to arrange for a reinstall on the rear camera. They are scheduled to come out is on 5/1/20. So in short I ordered two cameras of which neither worked correctly. Needed a bracket to correct one issue that Best Buy did not carry and ordered a router that I returned as a charged battery has fixed the original issue. The Geek squad came out today 5/1/2020 and put the new bracket on the back camera. Both cameras are working now.

The Geek Squad agents installed my wireless solar cameras and did a great job. They were efficient and knowledgeable.

We purchased 2 ring outdoor security cam’s. They are simple enough to install but the installation was included so since I am disabled and my husband still works outside the home I chose to have them installed by their team and it was fast, perfect placement and my service team was awesome!! They were friendly, knowledgeable and got it done quickly and safely. I’d recommend The Geek Squad for any electronic install. Thank you for such a fabulous job getting our home security cam’s up and running so quickly!!

I didn’t get the Geek Squad to install my last ring camera, but they did a good job.

The indoor cameras which I purchased. You have been excellent picture and was very well set up with the technician at my home. He did take the time to be sure it was installed properly to my phones and computer was impressed with that technician. However, he did try to make appointment for me for my outdoor cameras to get proper materials to do the job but still working on that for some reason it has gotten twisted around and I do not believe it was his fault. I do believe that was lack of communication from other employees from Best Buy will be addressing it sometime in January. If they cannot resolve that I will look elsewhere to have job done

Literally this was the easiest installation have seen, super friendly and offered opinions on best spots to install cameras to maximize coverage.

The installation technicians were very professional, knowledgeable and courteous. They worked quickly and made sure that I was happy with the camera placement and knew how to navigate the Ring App. I would highly recommend them.

David came out to my house and carefully charged, paired up the device and answered all of my questions along the way. Went outside to mount it on my house and showed me where the video was on my cell phone. I picked David because he came out to my house to do another job. I knew I could communicate with him because he was very patient. Great job David.

Installed cameras and placed for best coverage. They took time to try different locations.

bella and hunter were amazing at installing my ring cameras! i’ve had a security issue and they were so helpful with placing the cameras exactly where i needed and being there to help me with any questions i had. i never ever write reviews but i was amazed by their work ethic! they’ve given me a sense of security and my life back, i’ll never be able to thank them enough.

The guys were great setting up my RING doorbell and security camera. They were thoughtful and courteous and they explained everything to me in regards to operating the equipment. I’ve

The Gentlemen were timely, efficient, polite, explained everything and did a wonderful job with setting up Ring with new wifi. Thank you both