One-Hour Basic Training
Rating, 4.4 out of 5 with 68 reviews
4.4 (68 Reviews)- 14 Answered Questions
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Description
Features
Navigating your computer
We can provide lessons on how to navigate a Mac or Windows operating system, teaching you basic functions like manipulating windows, connecting devices, and using common keyboard shortcuts.
Surfing the Web
We can demonstrate the basics of using your Web browser.
Using additional features
We can give you an overview of any software included with the operating system, and a brief tutorial on how to use your music player, organize your photos and videos and more.
*This service does not include installation or setup of any devices or software. Additional charges may be required for land travel beyond coverage areas.
General
- Product NameOne-Hour Basic Training
- BrandGeek Squad®
Other
- Required for ServiceHave a place avilable for both you and the Agent to work. Make sure the software and related items are in working order.
- Workmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.
- Estimated Time to Complete Service75 minutes
- UPC400066101459
Customer rating
Rating 4.4 out of 5 stars with 68 reviews
(68 Reviews)Rated 5 out of 5 stars
not here yet
|Posted .I would recommend this to a friendHopefully I have not been forgotten, Hope to see you after corona.
Rated 5 out of 5 stars
Could not complete but will after our isolation.
|Posted .Owned for 1 month when reviewed.Will plan for him to return after isolation due to the Covid 19. Need to have ATnT check my WiFi first.
This review is from One-Hour Basic Training
I would recommend this to a friend- Cons mentioned:Windows 10
Rated 2 out of 5 stars
Transferring Hard Drive Windows 7 to Windows 10
|Posted .Cons mentioned:Windows 10I took the towers for each computer into Best Buy/GeekSquad for the purpose to transfer hard drive information (especially the Stored Messages) . I cannot find those files now on the Windows 10. Had my granddaughter help me yesterday and she finally found them in the wrong place and because of this she could not open them. I cannot bring the machines back, at this time, because of the Coronavirus protocol and cannot ask a Geek Squad person come to the house. I just hope my Windows 7 doesn't shut down on me. Gayle Tadday
This review is from One-Hour Basic Training
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not very useful
|Posted .Owned for 2 months when reviewed.The "training" would be more effective about a month after purchase. At the time of purchase, you don't really know yet what you don't know and need help with.
This review is from One-Hour Basic Training
No, I would not recommend this to a friendRated 1 out of 5 stars
Great
|Posted .Owned for 1 month when reviewed.No problems, good advicew,clean, polite and explained everything well
This review is from One-Hour Basic Training
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Geek Squad set up laptop quickly
|Posted .Owned for 3 weeks when reviewed.The Geek Squad agent set the laptop up and showed me how to link it to the other devices.
This review is from One-Hour Basic Training
I would recommend this to a friend- Pros mentioned:Staff
Rated 5 out of 5 stars
The agent did a great job.
|Posted .Owned for 1 month when reviewed.Pros mentioned:StaffThe agent helped me out on some things I was concerned about and I was pleased. I use Geek Squad for everything relating to my computer and printer and it always works out. Thanks!
This review is from One-Hour Basic Training
I would recommend this to a friend - Pros mentioned:Helpful, Staff
Rated 5 out of 5 stars
Geek Squad Helped Me with PC and Mac
|Posted .Owned for 1 month when reviewed.Pros mentioned:Helpful, StaffI was helped by a very knowledgeable Geek Squad associate. I had some technical problems with 4k video editing software that were solved to my satisfaction. I recently received a Mac laptop and he helped me with various nagging glitches I couldn't clear up on my own.
This review is from One-Hour Basic Training
I would recommend this to a friend
What experts are saying
Q: QuestionOne hour basic training includes??
Asked by DP.
- A:Answer It can be tailored to your needs. It is meant to be a personalized education experience around the basics of your Mac or PC. The Agent can do an overview of how to use software that comes along with your operating system (Ex. how to use your music player, organize photos/videos), They can show you how to use your browser, common keyboard shortcuts, etc.
Answered by GeekSquadSupport
Q: QuestionCan you help me set up internet?
Asked by Anonymous.
- A:Answer There is a service called Home Wifi Setup & Support that is available to setup your router, wireless internet for you. This can be purchased online or in store.
Answered by GeekSquadSupport
Q: QuestionDo u do training for Windows 10 or quickbooks
Asked by MarthE34.
- A:Answer Yes, the Geek Squad does training for Windows 10 or quickbooks.
Answered by wantaanswer
Q: Questionclasses for new laptopI have just purchased a new Dell laptop from your store. I need to transfer from old computer to new one. Does Geek Squad provide lessons on the new laptop?
Asked by JJ.
- A:Answer The One Hour Basic Training service would be for an Agent to come out to your house and do a 1 on 1 training on how to use your new device. If you need to move files from your old computer to a new computer, it would be a separate service (a data transfer).
Answered by Jackson
Q: QuestionDo offer any classes or instructions for tablets? My mother just received a new tablet and needs help with set up and the functionality of the device. It was not bought at best buy
Asked by Linda.
- A:Answer Hi Linda. Thanks for your great question. We do offer trainings with our Geek Squad. Depending on your area, the Geek Squad may be available. We can look into this with you and can schedule an appointment as well. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to get started.
Answered by GeekSquadSupport
Q: QuestionDo you have an in home service I could use to show me how to do Windows 10 file management and possibly remove OneDrive.
Asked by Bob.
- A:Answer Thanks for your question, Bob. We do offer in-home training services and we would be happy to help you with your file management. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Answered by GeekSquadSupport
Q: QuestionI already have an account with geek squad support What is price for training
Asked by Anonymous.
- A:Answer Thanks for your question. We would like to know more about the specifics for what you'd like to do and whether this would be an in home service or in store. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
Answered by GeekSquadSupport
Q: QuestionI WANT TO GET SOME BASICS OF HOW TO REARRANGE MY COMPUTER LIKE SETTING UP ICONS. SETTING UP FOLDERS AND BACKING UP COMPUTER. I AM VERY RUSTY. LOOKING FOR IN HOME TUTOR WINDOWS 8.2 WORD EXCEL
Asked by JAN.
- A:Answer Hello Jan, we do offer support for this. For assistance with scheduling, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Answered by GeekSquadSupport