One-Hour Basic Training

The man from the Geek Squad came to tell us all about our new purchase of an HP Envyx360. My wife & I are new to laptops and so far it's working perfectly but we do have questiosn on how to set up picture folders to store numerous photos and to set up a way to send photos to various people. We'll be calling Best Buy to set up an appointment and we heartily recommend the Geek Squad. We have signed up for one year of service and so far it's been well worth it!

Easily presented and understood instruction. Patient and no judgment.

My computer was set up. I'm not positive all updates were made as computer turned off during the night. I'm still unable to sign in and will be contacting someone soon.

The tech listened to what I had as a problem. Went over my equipment. Then educated me on how to do things and recommended the additional proper equipment I needed.

I wanted to learn how to use this laptop and the tech was very helpful and answered all my questions.

Provided the basics, but I should have been better prepared to ask more questions.

Geek Rep was very qualified and did a great job. He made sure I understood everything

After buying a new computer at Best Buy I had the Geek Squad come to my home and set everything up. I am new to Windows 10 so I knew there would be a learning curve. The geek squad agent was extremely helpful, answering my many questions and showing me the amazing features in Windows 10. This training provided me with a basic understanding of how to navigate around and use the many features.