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Page Showing 1-20 of 55 questions
  • QuestionWhat is the load capacity of this APC Back-UPS?

    • Answer This APC Back-UPS has a load capacity of up to 650 VA/360 W.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this APC Back-UPS ENERGY STAR certified?

    • Answer Yes, this Back-UPS is ENERGY STAR certified for energy efficiency.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the joule rating of the surge protection on this Back-UPS?

    • Answer This Back-UPS has a 490-joule rating for surge protection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Back-UPS have a USB charging port?

    • Answer Yes, this Back-UPS features a 1.5A USB port for charging mobile devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long will this Back-UPS keep my devices powered during an outage?

    • Answer This Back-UPS can provide power for up to 1.90 minutes at full load.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many outlets does this Back-UPS have?

    • Answer This Back-UPS has a total of 7 NEMA 5-15 outlets: 5 with battery backup and 2 surge-only.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the battery be replaced?

    Asked by RodI.

    • Answer Softof but not really. It is possible to open the unit and replace the battery BUT the manufacturer does NOT intend for the average end-user to do that. There is no pop-open battery door

      Answered by Kevin

  • Questionlooking at the APC-Back-UPS 650VA 7 for my DVR/NVR security camera back up. if power is out what is the actual back up time with this system Thank you Don

    Asked by txasboy79.

    • Answer Your power draw would control how long the UPS runs your DVR/NVR. On Average, a 8-camera DVR would use about 60W, so theortically you should be able to get about 1-1.5 hours or so. This is assuming a 50% power factor / utilization. APC has a calculator on their website to help you decide how large a unit you need.

      Answered by TheStigenator

  • QuestionCan I use this with my electric recliner to keep from running cord across the floor?

    Asked by Fisherboy.

    • Answer Probably not a good idea to run only on the battery. Some Power Lift Recliners have battery backups to allow you to get the chair out of the reclined position if the power goes out. If that were you intention then a UPS would work but, you would want to be sure it is the right size. It would be interesting to hear how many cycles you could get before the battery is depleted. You are going to be using a lot of power since chair like has a DC motor so, you will be converting DC to AC (UPS) and then back AC to DC (recliner).

      Answered by JimS

  • QuestionIs it alright to leave it on full time? I just bought 3 and they're all currently on. Solid green light on the power button. Is that safe to do or do I have to turn it off and only use it during an outage?

    Asked by Haley.

    • Answer Absolutely. That’s really what they’re for, to backup when you have those brief power outages and to keep your power level even when you have dips and spikes from the power company. They’re meant to cover you for brief periods. They aren’t really meant to keep running in the event of a long outage. If your power goes out and stays out, it gives you a chance to shut it down in a controlled fashion. Some UPS units have software that will actually shut your computer down for you if the power goes out. As a direct answer to your question, yes, leave it on all the time. That’s how they’re intended to be used.

      Answered by Trmptr64

  • QuestionCan this be used with a high THD portable generator for sensitive equipment such as refrigerator, laptop and tv?

    Asked by jr70895.

    • Answer No. We had this at work for our server. The battery backup needs to be a special one if using with a generator. We had to buy one that was around $2500 to make it work and protect the components of the server.

      Answered by lovemytech

  • QuestionDoes this need to be charged prior to using it?

    Asked by Jessi.

    • Answer Thank you for your interest in our products. Yes we do recommend our BackUPS are charged for 24 hours before using them.

      Answered by APCProductSupport

  • QuestionA beeping sound and red light continues to go off. What does that mean

    Asked by Beeeep.

    • Answer This is an indication that the UPS has an internal fault. You need to contact APC for further details on what to do. The UPS is not working right.

      Answered by JimS

  • QuestionIs this a Line-Interactive UPS?

    Asked by Customer1220.

    • Answer Thank you for your inquiry. The BVN650M1 uses a Stand-By topology. https://download.schneider-electric.com/files?p_Doc_Ref=SPD_SADE-5TNM3Y_EN

      Answered by APCProductSupport

  • QuestionWhere do you plug into and where without it turning off outlets?

    Asked by Anonymous.

    • Answer Thanks for your inquiry about our BVN650M1 UPS. The five outlets that are labeled as "Battery + Surge" are ideally used for critical loads like computer or internet router in able to get back up power in case of outages. These five outlets will provide power as long as the UPS is powered on. The other 2 outlets labeled as "Surge" can provide power even the UPS is off, as long as the UPS is plugged on a working outlet.

      Answered by APCProductSupport

  • QuestionCan this be used with a cpap machine

    Asked by Trip.

    • Answer Yes, I got one for my Dad’s. :)

      Answered by Kari

  • QuestionHas anyone connected a volt meter to this and does it read 120 volts when tested? If not, what does it read? Thank you!

    Asked by MOSESB2025.

    • Answer Thank you for taking time to provide feedback about our BVN650M1 unit. The UPS output voltage will vary depending on sensitivity, input or state. If the UPS is on battery there should be 120V when measured on Line and Neutral side only on Battery outlets. When on Normal Online mode or on surge outlets only it will depend on input voltage. UPS will cut power to surge outlets and on Battey and Surge outlets provide power from inverter and battery when input voltage is not in range of Voltage Sensitivity Adjustment. See page 5 of user guide https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=BU+UM+990-6275+MN01+EN.pdf&p_Doc_Ref=SPD_AHUG_990-6275_EN If you have other questions We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionHow long can I expect the battery to last during an outage? Single CPAP plugged in. No other equipment.

    Asked by Anonymous.

    • Answer Thank you for taking time to provide feedback about our BVN650M1 unit. Runtime will depend on how much wattage the CPAP machine consumes and it may vary by model Go to Product page of UPS and enter Value on Runtime for load https://www.se.com/us/en/product/BVN650M1/apc-back-ups-650va-360w-floor-wall-mount-120v-7x-nema-515r-outlets-usb-type-a-port/ on average CPAP machines run from 30-60 watts which could give you around 42min Also please be aware that we do not recommend UPS for medical devices that is necessary to support life. See our Life support policy https://www.se.com/us/en/faqs/FAQ000270822/ If you have other questions We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionWill this be insufficient for a PC with an RTX 4090 and an i9-1300k? PSU is 850W. What is the worst-case scenario here?

    Asked by Anonymous.

    • Answer Hello, We do apologize about this inconvenience. We at APC by Schneider Electric value your feedback and would like to help you with this concern. Schneider Electric offers Back-UPS units compatible for a computer with 850Watt-PSU. We are talking about UPS load capacity. BVN650M1 you're looking at can only handle upto 360Watts load, so this will not suffice. Other than runtime, we are also looking if PSU is Energy Star rated. We recommend that you get either these units: BGM1500BUS BR1500MS2 Hope this helps! Please let us know if you still need any additional assistance. Contact our Technical Support Hotline at 1-800-800-800-4272 or chat with us at APC by Schneider Electric. Callback at Phone - 800-555-2725 and follow the prompts. For immediate assistance, contact our chat support agents at https://www.apc.com/us/en/tools/chat/ or visit www.apc.com for product specifics and basic troubleshooting.

      Answered by APCProductSupport

  • QuestionI plugged my computer into this and now I don't have Internet. What is going on? How do I fix it?

    Asked by Kitty.

    • Answer Thank you for taking the time to provide feedback about our UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. The UPS should note deter your computer from connecting to the internet. You may want to check how is the computer connected to the internet via Wifi or wired connection and confirm the connections are still good and check if modem or other networking equipment if powered back on. If there issues with the UPS This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport