Questions & Answers

Q: QuestionWhat operating systems are compatible with this mouse?

• A:Answer The JBuds Mouse is compatible with Windows 10 or later, MacOS 10.15 or later, and Chrome OS. It also works with Surface.

Q: QuestionDoes this mouse have silent clicks?

• A:Answer Yes, the JBuds Mouse is designed with silent buttons.

Q: QuestionWhat is the maximum wireless range of the mouse?

• A:Answer The maximum wireless range is 30 feet.

Q: QuestionHow long does the battery last on this mouse?

• A:Answer The JBuds Wireless Mouse has a battery life of 4+ months.

Q: QuestionIs the JBuds Mouse rechargeable?

• A:Answer Yes, the JBuds Mouse has a rechargeable battery.

Q: QuestionDoes this have Bluetooth connectivity? It has a dongle, but can it connect to a phone or tablet without the dongle being plugged in?

Asked 1 year ago by Allen.

• A:Answer I just turned on Bluetooth connection on laptop and linked with the device. No dongle needed.

  Answered 1 year ago by ThiagoGVerified Purchase

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Q: Questioncan i use the mouse while charing

Asked 5 months ago by Anonymous.

• A:Answer Yes

  Answered 3 months ago by AnthonyDVerified Purchase

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Q: Questionis battery replaceable?

Asked 1 year ago by Miggz.

• A:Answer The battery is rechargeable via USB-C. I can't tell if there is way to replace that battery. It has had good life so far. I'm about a month in and haven't yet re-charged.

  Answered 1 year ago by NormalDadVerified Purchase

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Q: QuestionCan this mouse connect to multiple devices via bluetooth and you allow switching seamlessly?

Asked 9 months ago by GhostOfGaby.

• A:Answer If seamlessly means with the push of a button on the bottom of the mouse, then yes. Once set up on the 2 Bluetooth devices you can use it on one, hit the button on the bottom switching to the 2d BT and it will connect to the 2d device. Max 2 BT devices.

  Answered 5 days ago by WilliamSwartoutVerified Purchase

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Q: QuestionMy scroll up and down wheel is no longer working. The wheel moves but the screen does not go up and down What's the issue

Asked 1 year ago by Scroll.

• A:Answer This is a year old but I know the answer now. The axle going through the wheel inside has broken off the gear it is supposed to turn going into the electronics. If it is out of warranty, you can remove the screw under the label on the bottom and open the mouse. You will see the axle I am referring to. A drop of super glue to secure the axle to the gear, wait an hour or two, reassemble, and you will be back in business. Don't do this if you have warranty. If it is within the 1 year warranty or if you have the Best Buy warranty, contact Best Buy or the manufacturer.

  Answered 5 days ago by WilliamSwartoutVerified Purchase

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Q: QuestionWill this work on a Mac air book

Asked 1 year ago by Dick.

• A:Answer The JBuds wireless mouse is compatible. For further information on Bluetooth compatibility, please reach out to our support team at [email protected]

  Answered 1 year ago by JLab Audio Team

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Q: QuestionIs it silent click

Asked 2 years ago by Zrzmavarg.

• A:Answer Yes

  Answered 3 months ago by AnthonyDVerified Purchase

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Q: QuestionDoes this mouse work with USB 3.0 ports?

Asked 2 years ago by J.

• A:Answer You can charge it with a USB 3 port but it does not connect VIA USB.

  Answered 5 days ago by WilliamSwartoutVerified Purchase

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Q: QuestionWill this connect with a Samsung tab s6 lite tablet

Asked 2 years ago by Trav.

• A:Answer It should if the table has Bluetooth functionality.

  Answered 1 year ago by BrianHVerified Purchase

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