Questions & Answers

Q: QuestionWhat operating systems are compatible with this mouse?

• A:Answer The JBuds Mouse is compatible with Windows 10 or later, MacOS 10.15 or later, and Chrome OS. It also works with Surface.

Q: QuestionDoes this mouse have silent clicks?

• A:Answer Yes, the JBuds Mouse is designed with silent buttons.

Q: QuestionWhat is the maximum wireless range of the mouse?

• A:Answer The maximum wireless range is 30 feet.

Q: QuestionHow long does the battery last on this mouse?

• A:Answer The JBuds Wireless Mouse has a battery life of 4+ months.

Q: QuestionIs the JBuds Mouse rechargeable?

• A:Answer Yes, the JBuds Mouse has a rechargeable battery.

Q: QuestionDoes this have Bluetooth connectivity? It has a dongle, but can it connect to a phone or tablet without the dongle being plugged in?

Asked 1 year ago by Allen.

• A:Answer I just turned on Bluetooth connection on laptop and linked with the device. No dongle needed.

  Answered 1 year ago by ThiagoGVerified Purchase

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Q: Questionis battery replaceable?

Asked 1 year ago by Miggz.

• A:Answer The battery is rechargeable via USB-C. I can't tell if there is way to replace that battery. It has had good life so far. I'm about a month in and haven't yet re-charged.

  Answered 1 year ago by NormalDadVerified Purchase

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Q: Questioncan i use the mouse while charing

Asked 4 months ago by Anonymous.

• A:Answer Yes

  Answered 2 months ago by AnthonyDVerified Purchase

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Q: QuestionCan this mouse connect to multiple devices via bluetooth and you allow switching seamlessly?

Asked 8 months ago by GhostOfGaby.

• A:Answer Yes

  Answered 2 months ago by AnthonyDVerified Purchase

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Q: QuestionMy scroll up and down wheel is no longer working. The wheel moves but the screen does not go up and down What's the issue

Asked 1 year ago by Scroll.

• A:Answer Please reach out to our support team to help troubleshoot and resolve this issue! [email protected]

  Answered 1 year ago by JLab Audio Team

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Q: QuestionWill this work on a Mac air book

Asked 1 year ago by Dick.

• A:Answer The JBuds wireless mouse is compatible. For further information on Bluetooth compatibility, please reach out to our support team at [email protected]

  Answered 1 year ago by JLab Audio Team

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Q: QuestionIs it silent click

Asked 2 years ago by Zrzmavarg.

• A:Answer Yes

  Answered 2 months ago by AnthonyDVerified Purchase

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Q: QuestionDoes this mouse work with USB 3.0 ports?

Asked 2 years ago by J.

• A:Answer Yes, it will need a C type on mouse end.

  Answered 1 year ago by Kansas

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Q: QuestionWill this connect with a Samsung tab s6 lite tablet

Asked 2 years ago by Trav.

• A:Answer It should if the table has Bluetooth functionality.

  Answered 1 year ago by BrianHVerified Purchase

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