Questions & Answers

Q: QuestionHow is the Logitech M500s mouse powered?

• A:Answer The Logitech M500s is a wired mouse and does not require a battery.

Q: QuestionWhat kind of tracking technology does this mouse use?

• A:Answer This mouse uses high-precision optical tracking technology.

Q: QuestionDoes this mouse require a mousepad?

• A:Answer No, you do not need a mousepad for this mouse.

Q: QuestionWhat type of connection does the mouse use?

• A:Answer The mouse uses a USB-A wired connection.

Q: QuestionDoes the Logitech M500s mouse have a tilt-scroll function?

• A:Answer Yes, the scroll wheel on the M500s mouse offers both hyper-fast scrolling and a tilt-scroll function.

Q: QuestionIs this mouse compatible with Chromebook?

• A:Answer This mouse is compatible with most Chromebook, Linux, Windows, and Mac computers.

Q: QuestionWhat is the maximum DPI of the Logitech M500s mouse?

• A:Answer The maximum sensitivity of the Logitech M500s mouse is 4000 DPI.

Q: QuestionI have a Logitech Advanced M500 Wired Mouse. Just below the Scroll...there is a small black button with 0/0 on it. It will slide up and slide down. What is it for? Thanks

Asked 4 years ago by CJC.

• A:Answer I appreciate the answers. I just do not know what they mean...! A:Answer It is an up/down button that selects between the mouse wheel having "snap to" spin or free spinning. I must not need to know what 'snap to' and 'free spinning' would do for me. thanks

  Answered 4 years ago by Anonymous

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Q: Questionhow long is the wire/chord?

Asked 5 years ago by s.

• A:Answer Hello. The M500s cable length is 6 feet or 1.85 meters

  Answered 5 years ago by Logitech

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Q: QuestionThe mouse says optical, is this a optical mouse or a laser mouse?

Asked 4 years ago by Jas.

• A:Answer Hello Jas, The M500s Wired Optical Mouse is indeed an optical mouse using Logitech's High Precision Optical tracking technology. You can adjust the DPI using Logitech's Options software and set between 400-4000. Here's a link to the product page to give you more information: https://www.logitech.com/en-us/products/mice/m500s-corded-mouse.910-005783.html?crid=7.

  Answered 4 years ago by Logitech

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Q: QuestionIs this mouse compatible with an iMac ?

Asked 3 months ago by Anonymous.

• A:Answer Yes, the Logitech M500s mouse is compatible with iMacs running macOS X 10.12 or later, Windows 10, 11 or later, ChromeOS, and Linux Kernel 2.6+ or later.

  Answered 3 months ago by Logitech

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Q: QuestionDoes this mouse have that wonderful quiet click feature? Or does it contribute to the "symphony" of nonstop, ear bleed, 'clicking' that a person hears in the office everyday?

Asked 3 months ago by cLiCkClIcKcLiCkCLICKCLICK.

• A:Answer One can hear the click, if one listens, but its sound is soft and not distracting. One can make a noticeable sound if one hits the buttons particularly hard, but that noise comes from the user, not the design of the mouse. My keyboard makes a lot more noise.

  Answered 3 months ago by ScrivStillVerified Purchase

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Q: QuestionIs the Logitech mouse model M500S Ergonomically friendly

Asked 7 months ago by Chanie.

• A:Answer It feels that way, but I think that someone who is left-handed would dislike this mouse, which is definitely made to fit the right hand. To me, it seems made to fit a right hand most conveniently.

  Answered 3 months ago by ScrivStillVerified Purchase

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Q: QuestionDoes this mouse have a tilt wheel or side to side scrolling? I am looking for a mouse that has a tilt wheel to replace one I already have that is wearing out and for some reason this seems to be a hard to find feature these days and i am not sure why.

Asked 3 years ago by Jay.

• A:Answer Hello Jay! Yes, the M500s Advanced Wired Laser Mouse with Hyper-fast Scrolling does have a Tilt Scroll function. You'll notice this from the 2 arrows on each side of the scroll wheel.

  Answered 3 years ago by Logitech

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Q: QuestionDoes a wired mouse ever need to be recharged?

Asked 4 years ago by Raymond.

• A:Answer No. All of its power comes from the USB connection, and there is no battery involved.

  Answered 3 months ago by ScrivStillVerified Purchase

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Q: QuestionWhere do you plug this into a I Mac 21.5" desktop computer?

Asked 5 years ago by Buck.

• A:Answer you need an usb port ... you may have to get an attachment for imac

  Answered 1 year ago by PeriWinkleVerified Purchase

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Q: QuestionI need a usb-c connection. Is this that kind of USB?

Asked 5 years ago by tommie.

• A:Answer No, it uses a standard USB-2 connection, so, to use it with USB-C, you'd need an adapter.

  Answered 3 months ago by ScrivStillVerified Purchase

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Q: QuestionWhich software does the M500s use to customize the buttons? Conflicting information shows Logitech SetPoint if you look under their website, but guidance only goes up to windows 8. Package says Logitech Options but this isn’t On the Options device list

Asked 5 years ago by Cutandpaste.

• A:Answer PLEASE VERIFY WHICH UNIT YOU HAVE IN YOUR POSSESSION. I purchased a unit today 2 NOV 2020 that said LOGITECH M500s in manufacturers plastic sealed box. After I opened box, the P/N noted on actual mouse is 810-006874 and NOT 910-005783 (M500s). I called Logitech Support, described my problem. I was told the P/N 810-006874 is for the M500. After holding for 35 minutes, support said "we have no reports of incorrect packaging." I was told to return the unit to Best Buy, and exchange it for the proper mouse. I asked how can I get correct unit, if all the units are packaged / labeled wrong. He said I can't do anything until you return the unit to your distributor (Best Buy). I just took unit back to Best Buy and exchanged for the LAST M500s mouse that the store had. This item was also NEW, in original manufacturer packaging. Upon opening the replacement mouse, as expected, the unit is the SAME - M500 with P/N 810-006874 and NOT a M500s. Now, I will contact Logitech Support again tomorrow. The OLD M500 mouse used the old SETPOINT software. I believe that the NEW M500s uses the OPTIONS software. If you have a wrongly packaged unit, as I received, this might be why you are have difficulty getting the Logitech OPTIONS software to work.

  Answered 5 years ago by KevinH

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