Customer Ratings & Reviews

Carlos and Adam were fantastic. Set up my stereo the way I wanted.

The service technician was very professional. He responded to all questions and concerns I had with the product I bought and did a very good job installing the product in a timely manner.

Agent knew exactly what to do. He was polite, and made sure everything worked as it was supposed to!

The guys came on time and installed my receiver. They knew the product and the installation was done correctly the first time. The associates were knowledgeable and polite . They were helpful with any of my questions!

Brendan was FANTASTIC! He knew how to set up all of my many audio components and connect them all thru my audio receiver using my Apple TV remote.

Ty arrived within the appointment window. He was very personable and knowledgeable. The problem was resolved in a short amount of time.

They helped my diagnosis my problem and order the Correct receiver to fix the problem and came to install it as promised

The agents were on time, professional, vacuumed up the dust bunnies, and tested everything before they left. They also took the old equipment and cords for recycling

The guys arrived on time and they knew what they needed to do right away to fix the problem I'd been struggling with for 2 weeks. They answered all my questions (and I had a lot of questions), set up all my devices and actually saved some money for me. A really good experience! I highly recommend them!

Everyone at Best Buy was truly courteous, attentive, and sensitive to my needs. Was truly impressed with their crew.

The Geek Squad made a timely visit before Christmas, very professional & informative.

We had a problem with a new Denon receiver not recognizing our new LG receiver. Andrew is knowledgeable and very pleasant and solved the problem so far….hopefully the new Onkyo receiver.

Robert was our technician & he did a great job! He had to really figure out how to attach our ceiling surround sound speakers because of previous work done. I’m really happy he was our technician

The agent delivered the AVR X1700H and made all the necessary connections. He also set up the Audyssey MultEQXT speaker sound system. The agent (Dakota) was very professional and knowledgeable.

We could have connected our new receiver ourselves, but we wouldn't have known to test our speaker system with it, or how to ensure we'd stop getting HDCP error messages. But the Geek we had knew how to do both those things! Great service, and can't imagine ever setting something up without them!

these guys were out of originally to put the TV up they were here tonight on melt the old remount the new they were professional they were up to speed on the TV and the rest they were clean tidy respectful I recommend these guys do any kind of work for Best Buy they were phenomenal

I was on the phone with customer service for a software product that I use. I showed the Geek Squad technician the tv and he installed the headphones quickly and, as far as I can tell, correctly. They work fine!

- [Minor issue] was a slight drawback, but didn't significantly impact my overall experience.Here's a sample review for a product: *Product Review:* I'm thrilled to share my thoughts on the [Product Name], a [briefly describe the product]. As someone who's [relevant interest or experience], I was excited to put this product to the test

All of the Best Buy agents have been knowledgeable and done a great job with installing. Wes went above and beyond getting additional patio speakers set up. Will use certainly use geek squeak again.

Came on time with phone call prior to coming to update arrival. Very courteous and knowledgeable. Had our new AV receiver integrated to our system in 30 minutes.