Customer Ratings & Reviews

Justin and his partner did a good job of mounting my tv and setting everything up. They were courteous and helpful in answering my questions. Good job.

I have an old Onkyo HTR-550 surround system that I was hooking up to a new TV and was having trouble getting it to work. So I called Best Buy to see if they would hook it up. They said they would and to my surprise they sent out 2 technicians who knew what they were doing and after testing the system were able to get it to work beautifully. I have nothing but phrases Matthew and his assistant from the geek squad!!! And their service fee was very reasonable!

They were very professional and did an excellent job!

Wry professional and knew what they were doing when setting it up and showing us how everything worked

Aaron the tech from the Frisco store who did my AVR install killed it. Best install ever. Kept me informed about his schedule. Knew all the answers and little tricks too.

In these restrictive times of COVID, BestBuy has made it easy to upgrade and install my sonos and home theater. They provide great advice in selecting and installing equipment

The agents disconnected the Bose Lifestyle V 35 from the Sony TV and reactivated the internal speakers of the TV. They also showed me how to operate the remotes.

The service person explained the system to me in a way. I could understand. I really appreciated him and he had a great attitude.

Timely, professional and skilled. They gave good advise, Couldn't have been happier.

The cable company kept messing up, but Clyde persevered to expertly problem solve in my too complicated system until everything worked. All my appreciation, Clyde!

I received excellent service when Geek Squad configured my new laptop and came to my house to install my new laptop. The service was efficient, on time, and delivered in a friendly manner.

Love the way the installer done his job. Very knowledgeable about his trade.

Cody came to install an auxiliary antenna for a receiver that I had recently purchased, but with which I was having trouble getting an FM station that I liked. Cody quickly diagnosed the problem, that the original attached antenna with the receiver had not been uncoiled, so as soon as he did that I didn't need the auxiliary antenna. Cody quickly credited me for the auxiliary antenna plus his home visit since the attached antenna should have been uncoiled on the original installation. I really appreciated how quickly he diagnosed the problem and his honesty in telling me the issue.

great people fix everything and made sure everything work

Guys are the best, had both electronics and appliances set, they are all so great, best value out there, give them all a raise.

The agents showed up on time as promised and completed all my projects as scheduled. They did an excellent job and explained everything along the way.

THE INSTALLATION CREW WAS VERY KNOWLEDGABLE, SAFE, AND PERFORMED THEIR TASKS WITH EFFICIENCY, WHILE TAKING PRECAUTIONS IN MY HOME SPACE. WILL DEFINITELY RECOMMEND

The technician installed all components and connected the five speakers to the av receiver. Also, assigned three different inputs to the receiver.

Dan was great got everything set up and configured the 2nd zone for me. He took the time to make sure all the inputs were working correctly.

The techs was extremely knowledgeable and friendly. They handed the job with breeze and were respectful of my property.