Customer Ratings & Reviews

The Geek Squad person, Martin Gonzalez, installed my new iMAC computer quickly and answered all my questions. He resolved the complicated issue of transferring my data from my old computer to my new one.

The Agent understood my dilemma and frustration that I've had with the purchase of the Intuit QuickBook Software that I purchased Online on October 31, 2020 and was delivered and Paid for via my Chase Bank on 11/3/2020. THIS AGENT is the only one who advised me how to handle. I have been soooo frustrated with trying to obtain help, BUT THIS AGENT stayed on the phone with me until a he accomplished what needed to happen. He was "Patient", "Kind", AND "Knowledgeable"! Please, please give THIS AGENT an increased in salary! I talked to a female representative TODAY, and she hung up on me. Talked to another female agent about a month ago, and she was extremely incompetent! BUT THIS AGENT deserves "HIGH ACCOMODATIONS"! Thanks for Agents like this one.

The agents connected computer and new printer. They were very cautious wearing masks and covers on their shoes and kept a distance. Very helpful, answered questions and provided much assistance. I love the geek squad.

The agent was very knowledgeable, professional and competent in setting up our new computer. He explained what he was doing every step of the way and answered all our questions. Great agent! Very happy!

Geek Tech arrived at my home as scheduled. Listened to my needs. Helped me set up my new computer. Was clear in instructing me in the agreed upon time period. Could not have asked for a better teacher

The guys came out when they promised and straightened out all my mess I had with the different cords and got everything up and working before they left. They were very efficient and what they did and good at figuring out how to set my system up.

The technician, Thomas, who set up my devices was friendly, knowledgeable, and above-all - patient; as he set-up several devices at the same time. With only the apple component of one device being a problem, all other conflicts were resolved and all went smoothly.

My Geek was Anthony. He was outstanding! Because of him, my faith in the Geek Squad has been restored. Geek Squad service on the phone -or in a chat needs much work. I was extremely happy with my in home service :)

I was fortunate enough to be assigned Brian to install my new printer. He was very knowledgeable about the installation itself as well as printer functions. I would recommend Geek Squad for any help you need (and especially Brian who was very professional).

William was our Tech that came out home and I let him pick the the product that was right for our home. The reason why I asked him to do this, was because I contacted the store Geek Squad to recommend what I should buy as a Wi-Fi router and he suggested the Hawk. I came into the store to make the purchase and when William saw what I bought he told me that this product was not going to do the job. And so I returned the purchase and I let William choose what would work best. And he did. I now have the eero mesh system and I’m very happy with it. I wish I could purchase more pods, but I don’t have anymore sockets tensing in the center of my home. And so, I’m getting so much better Wi-Fi with what he chose. He’s definitely an asset to The Geek Squard!

Tommy was the best gave me alot of info on how to use all my new products went way out his to explain all setups downloaded all my pictures and documents from old hard drive and corrected the download. Super helpful.

We purchased a replacement monitor for a desktop and wanted someone to set it up for us. The GEEK SQUAD representative who came to our home was efficient and thorough and responded to all questions we had. We are an older couple and appreciated his handling of this for us.

Thankful for Greg’s expertise ! We are great at using but lousy at set up . Greg installed - transferred our old data and was very clear on instructing us how to use and navigate our new Hp AIO . When we need to call Geek Squad - we will request him :)

My Agent helped me with IPad, new phone, Tim was wonderful, he set my new computer up last time and I only will request him, great service!!!! Made it easy for me to use my IPad. Thank you all so much!!

One geek squad member showed up to install information, from my old to my new computer. He did it quickly and and only asked foe passwords as need. He also helped Retrieve passwords I forgot i had. Great job all around!!.

The Geek Squad technician set up the Spectre laptop quickly, efficiently, and expertly. He answered all our questions with patience and thoroughness. We could not have been more pleased.

Technician was very knowledgeable and transferred all my data with no problems from my old computer that could not even boot up. Also explained everything to me about the new computer. Very courteous also.

Geek Squad was excellent, knowledgeable of product, respectful , on TIME, step us through use of new computer, made sure we were comfortable using new computer, answered all our questions. Geek squad is great value for the money

I bought to replace my very old and used machine. I made a great choose at a great price and had Geek squad come and set it up for me. Everything went great and the tech. was very helpfull. It performs well and I am very pleased with my purchase

I was extreamly pleased with the efficiency of the tec. He went about the work quickly and efficiently. He explained what he was doing and why. He answered any questions I had. Well worth the cost of having his expertise.