Customer Ratings & Reviews

The Geek Squad tech who switched out my PC for the Mac and transferred all data, was the best. He was patient with this senior citizen tech dummy and very pleasant. Answered all questions I had at the time.

I find that the Geek Squad is always very helpful, knowledgeable and very patient especially when it comes to senior citizens. They always find a solution to your problem and are always polite.

The technician was very thorough and friendly. He put my monitor together and got an old printer I had set up. I will be using your services again if I need them.

Technician was knowledgeable and professional. Arrived on time, knew what needed to be done, and had all equipment/tools necessary to complete the install.

Extremely happy. Everything was on time, quick and professional. Any questions I had were answered and everything worked well. Geek squad is great

The technician, David, was very professional throughout the process of helping me to set up my new computer and was very patient in answering all of my questions.

I was mostly looking for information, so I can make a decision about getting something for a friend. Or, at least, helping her select what she wants. I was told I'd be put on an in-store reservation list. That's helpful, since it meant I didn't have to make a reservation, leave and come back. I was in the store because I had found the problem while I was out doing errands and other things. Even better, I was helped long before I'd been told to expect. Down side? It was a real down side, was that I was told by the people there that (because of COVID - makes no sense to me) you couldn't provide that service. My initial reaction is "so what am I paying for?" The young man I was talking to did give me exact instructions and help me write them down, so I could do the job myself, back at home. I'm still a little upset that you couldn't - wouldn't - provide that help.

The service person setup our new HP Pavilion computer and Envy printer and handled data transfer, router and printer installation seamlessly.

Very happy with Geek Squad. They set—up new laptop, monitor and existing wireless printer for us. Very helpful in answering questions from non- technical users.

Allen set up my desk top and also,installed my old hard drive, he also helped me set up my tool bar and showed me how to print out photos finally, he was great!

The best money I spent in a long time. Very knowledgeable and helpful. He explained everything and I was able to comprehend everything

The agent was patient and explained everything to me The device setup went quickly and has been a great asset to me

The Representative came to our home with a mask, booties, gloves and a can of Clorox wipes. Very cautious! And did her work with professionalism. Great work!

Technician came in the time window provided and phoned when he was on the way. Service was professional and done in an efficient manner. Always have good experience with Geek Squad personnel.

Brian and Michael teamed up to transfer the contents of my old iPad mini to my new gen 8 iPad. Everything functions perfectly. Thank you, guys!

Tech showed up as scheduled and set everything up neatly and efficiently. Took the time to explain different functions of the new system and made sure I got it before leaving. Well worth the money spent.

The Geek Squad agents transferred data from my old laptop to my new laptop very successfully. As always, they were very professional in their service.

Set up my new printer in less than 20 minutes, made sure that I was satisfied and answered all my questions without any problem. Total Tech Protection is the best money I have ever spent.

The agent helped my with my laptop. Very knowledgeable and worked quickly. Great job!

Tommy corrected my computers Inability to send a print message to my printer. In addition, he corrected issues that I didn’t know I had. Thanks again Tommy.