Customer Ratings & Reviews

The Geek Squad professional was able to take care of all of my computer transfer details very efficiently.

Liz was very friendly. She knows what she is doing. Explained things very through.

The tech wiped my desktop computer clean and was very patient and professional

I have used several computer techs over the years, including Dell (Alienware) and ATT&T. But the support I have received over the last several months from Geek Squad's Kain Si-Noon Kim has been exceptionally good. He is an outstanding tech and additionally he is a patient, courteous Geek Squad Representative. When I have a tech problem -- which has been quite often this year I always call Kain to set up my Geek Squad appointment. I would use no other tech! Alan R

The Geek squad team were very knowledgeable and setup my computer without any problems.

Very satisfied with on site set up. Johnathon was punctual, knowledgeable and quick setting up new computer, wifi, and printer.

Agent did a good job of setting up computer and explaining its operations

Came on schedule and was very knowledgeable about my problems. Polite and friendly as well. I was very pleased with his work.

Agent, Timothy, was professional and courteous as he transferred data and set up my computer.

My Geek squad representative was prompt, efficient and shared information clearly

Geek Squad service is great- the on home feature works well. Easy appointments and friendly techs.

The Geek Squad representative came from Milwaukee and did a great job helping us get set up.

I was very happy with set up on new computer. Would recommend Geek Squad to anyone.

Both my recent home and in-store visits with the Geek Squad team were very good. Naturally, the in-home visit was much more personalized as the Geek customized my new PC as I requested. My only concern came when I asked an in-store Geek how long the batteries in the keyboard and mouse would last. He said 240 hours but after I questioned it, he admitted he had made it up. Just makes me wonder about other answers accuracy. But I’m home and all is working fine now.

Good job by Best Buy. We had a good installer from the Geek Squad, and he answered all of our questions and set us up.

Transferring data and setting up took about 45 minutes, Hooked up router directly to PC for better speed.

Lance came out and he was very friendly. He was very knowledgeable. He was very respectful. Answered all my questions.

Agent helped me set up & become familiar with my new laptop. Transferred data.

The geek who came to my home was very knowledgeable, efficient and professional. He even put slippers on over his shoes.

The agent up dated my computer software, connected my computer to my printer. He spent time on the phone with Verizon in order to make my computer, phone and TV, Compatible. He was completely in ahearance with the CDC Code. I was impressed with his politeness; his skils; and his effectiveness.