Customer Ratings & Reviews
- SKU:
- 6932408
Customer reviews
Rating 4.7 out of 5 stars with 2985 reviews
(2,985 customer reviews)to a friend
Customers are saying
Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
He fixed my monitor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person was great. He helped us and was very informative We were pleased.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Installed Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent hooked up Roku. Did a great job .. very personable and knowledgeable.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad is the way to go for set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cody was great. He showed us many aspects of the system and had a lot of patience and answered all questions in detail.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
very knowledgeable geek squad agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and on time. He set everything up efficiently and explained everything very well.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and friendly staff. They made sure everything was set up to best meet our needs.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad connected my computer with my Printer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Thec person was outstanding! He took me through the process of getting my computer to connect with my printer. I hope when I conntact you again that I get the same gentlemen. I am 81 yers old so I am not as sharp as you young kids. Thank you for your service!! Carlos and Olivia Basurto
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 4 out of 5 stars
My ipad still needs tech support from Apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent connected my moden/router to my new Apple iPad. Noted the information for future reference on form. Made brief change on my laptop.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Good printer so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek squad experience was great. The technician showed up on time and did the installation quickly.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came out to my house to set-up my new computer system and did a fantastic job. Was very pleased!
I would recommend this to a friend Rated 5 out of 5 stars
HP computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful, patience, thorough, informative, used safety precautions.
I would recommend this to a friendRated 5 out of 5 stars
Internet Access Problem solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One morning we discovered that we no longer had access to the internet. I first contacted the cable company to see if there was an outage. No outage,. I contacted the modem trouble shooting group. Modem was fine. I contacted the GEEK squad and they came out the next day. She discovered that one of our WIFI routers was bad. So, we took it out of the system and everything worked. She also fine-tuned our system so that our smart TV worked correctly.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
geek squad are star performers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peter at Geek Squad was able to address my computer problem very quickly
I would recommend this to a friend Rated 5 out of 5 stars
The Geek Squad proved its worth once again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents setup several of my devices in my home in a very professional and timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Superior service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be happier with the service that I received from the Geek Squad technician named Mike.He was very thorough in the installation of my new router which he recommended.He was very knowledgeable and he made sure that all of my electronics was working properly before he left.He answered all of the questions that I had and armed me with knowledge that I did not have.I am VERY happy with the service that I received
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of television work (mounts, installation, setup) done and was very pleased with all the Geeks.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad installed hard drive efficiently!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please with the installation despite COVID 19 safety protocols which were observed.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
The technician was very courteous and very knowle.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very pleasant and knowledgeable. I was very happy with the job.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Assume this relates to the new WiFi routers...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two men came. Both knowledgeable, friendly and happy to respond to questions. Very pleasant experience.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
professional and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad member arrived as appointed and completed the PC set-up, making suggestions and adding value as he worked.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
good resource
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent made the et up easy. Was very knowledgeable and helpful.
I would recommend this to a friend