Customer Ratings & Reviews

The agent connected my newly purchased computer. He knew exactly what to do.

Very personable. Informative with advice for potential upgrades for what I want.

Chris set up mounted wall TV. Excellent and friendly service

Squad member arrived as appointed and completed the PC set-up, making suggestions and adding value as he worked.

Mike was really great. He was on time, very professional and knowledgeable. He did not waste time. He got right on it. He also did my Data Backup as well. Excellent ability to communicate and had an awareness of questions that I was going to ask before I thought about asking them..and he gave me the information This review wiil cover ALL of the products that I bought at Best Buy

A great job setting up a router and have our internet setup. Friendly and extremely helpful.

Very helpful with all the items I bought. Explained things clearly and answered questions thoroughly.

They were actually early for the appointment. Yippee! We're very professional and knowledgeable

Chris was wonderful in setting up my home computer and new printer. He then reviewed everything with me.

Came at time promised- worked quickly- explained new printer clearly -and it has worked perfectly since!

The guy who came out to set-up my new laptop was very knowledgeable and helpful. It gives me peace of mind knowing that I can contact Geek Squad if I have problems with my computer.

Got our computer going and answered all are questions and helped us get to know and use our new computer

The agent that set up my new laptop, and iPhone was through, and answered all of my questions.

Purchased the service of the Geek Squad. SErvice department scheduled the install 5 days after purchase. Thiswa longer than I hoped. Whenthe Geek Squad arrived thay did a good job in the installation. One concern is that the installer had to travel over 30 miles in rush hour in the Pittsburgh area and not from the local Best Buy store where I made the purchase. Maybe they should have installers by each store. Not haveing any problems.Thanks.

This was a fast and easy setup for my new computer. I wouldn't hesitate to use Geek Squad in the future.

Excellent service. Installed my printer to all my devices quickly and answered all my questions.

When purchased the computer and had the Geek Squad contract I asked for in home set up .. $50.00. However when the gentleman arrived I found out set up did not include document transfer to my new computer.... additional $50 and had to return in a few days. Wish the salesperson informed me of this. It’s like buying a vacuum cleaner and the salesperson not telling you the hose and attachments are not included ....

My tech set up the new printer and helped me set up another one

Patrick did an excellent job of setting up the new computer and transfer file data. He listened to my explanation of the old setup, suggested some modifications and followed through with the file transfer. The overall time to install and transfer was less than I expected. He left the workspace clean after his work was complete. A very professional installation.

Everything was hooked up properly and I am totally happy with his work.