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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,985 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Whirlpool Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the dryer was perfect thanks. We are enjoying our new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    every thing was greate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your rep. was on time did his work fast and correctly was very nice and pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Matt is very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt installed my new laptop and transferred all data from the old laptop very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad got us set up just as we asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time as promised, set us up quickly and covered everything we asked about. They made good recommendations and set up as we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed and Epson Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was very helpful in Zinstalling the printer and answered our questions that we had.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and responsive and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    set up my new laptop very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and setup my new laptop and explained everything . Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional, courteous, new his stuff and made things work and easy to understand.

    I would recommend this to a friend
  • Cons mentioned:
    Printer compatibility

    Rated 5 out of 5 stars

    knowledgeable staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff member assisted in my issues with printer and advised on future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very knowledgeable and professional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those Squad really knew their stuff and had problem solved in no time !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad installed My computer and printer quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed my computer and printer and t0ld me how to use the new fearures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad agent is a Super Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who assisted me was superb in every way. He couldn’t have been nicer, more professional or knowledgeable. He took his time and ensured that I was good to go—and I am very low-tech—when he left. He gave me his card with a direct number to reach him if I needed further help. My agent’s name was Steve Lopez. Truly outstanding person.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great guys, very knowledgeable, super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys, super friendly, very knowledgeable...very happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    He installed a new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy installed a new computer. He did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Appreciated service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought an additional back up device and needed help with install. They sent Noel, who usually works in TV install and he very deftly installed the Wordbook. Thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had great attitude--

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to help us-- not make fools out of us to make them feel superior

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek squad an asset .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my new computer and downloaded needed sites. Efficient service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guy was wonderful. He set up both printers with our new printer. He showed me how to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Computer is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service knowledgeable Helped set up computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek moved set-up computer and added my printer. Moved all files and helped me clean up some areas.

    I would recommend this to a friend