Customer Ratings & Reviews

Greg was great. Greg was professional. Greg was guide.

Geek squad came in home hooked all my wifi componants up. Good service and knowledgable people.

I had Geek Squad set up my new laptop and printer, as I was using a 10 yr old laptop running Vista! I am NOT computer knowledgeable!! I was ready for it to be a nightmare but boy was i wrong!! What a great experience! The power had gone out about and hour before tech was due to arrive, and he just kept checking back with me instead of cancelling the appointment. He had the patience of a Saint when showing me all the features of both the printer and laptop!

Mike was very helpful in Zinstalling the printer and answered our questions that we had.

Very patient and knowledgeable. Took time to explain things

I Purchased a new Apple Mac-Pro to replace my windows desktop and wanted setup and data transfer in my home.

Frank Z has been at my house three times and helped me with my Ipad and computer. my ipad will not take the wi-fi so Frank suggested getting a new modem from Verizon which i did and it has arrived. Also ordered DSL filters for the phones too. He will be back next Thursday 12/17 to change everything a hopefully my computer and Ipad will work. Faster.....

The Agent was Eliana Bahri, she arrived on time was very personable and got to work right away installing a new color printer. I also asked her if she could replace my wifi modern which was old. She indicated what options i had and then retrieved a new modern from her car and installed it as well. After she was finished she went over everything she had done with me and left me a written record also. Certainly worth every one of her five stars.

Fast, professional, courteous, new his stuff and made things work and easy to understand.

We recently signed up for the Geek squad. We had a desk top computer not re-booting. took it in to the Geek Squad and it was diagnosed very quickly and had a minor problem solved. We requested a Geek Squad rep come to the home and hook it back up which went very well. Had the rep look at another desk top and repair an email problem. the rep couldn't solve it and we later noticed he had spelled the email address. wrong. Made an appointment with the Geek Squad to install our phones on our car. The rep was poorly dressed and, although we were early for our appointment, he as more than 30 minutes late. So we left. Very poor service.

Transferred my data from old computer to new one quickly and expertly.

printer was connected quickly agent arrived on time whole experience was wonderful

great service knowledgeable staff answer all questions

Excellent service knowledgeable Helped set up computer.

I had bought an additional back up device and needed help with install. They sent Noel, who usually works in TV install and he very deftly installed the Wordbook. Thanks again!

installed my new monitor and explained it to me also explained my new mouse.

Cassandra was very knowledgeable and did an excellent job in connecting my computer up

Needed someone to set up a new computer and transfer data. Geek Squad went above and beyond.

Installed computer. Agent was very knowledgeable.nice guy.

Very impressed with Justin from the Geek Squad!! He was AWESOME - did a home visit - set up my new computer, answered ALL of my questions, and made sure I knew how to operate my printer wirelessly (including with my iPhone). He was very knowledgeable and explained things thoroughly. Thrilled that I have tech support from the Geek Squad!!