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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,985 reviews
  • Rated 5 out of 5 stars

    Speedy Set-Up, yet time lost connecting old data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up for my All-in-One HP computer was basically quick, with the only additional expense was the data transfer from my old computer to the new one. The Technician was patient with me, explaining each step of the process needed to have a superior set-up & connectivity. He was knowledgeable, friendly, and a pleasure to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, knowledgeable rep. He was extremely helpful to us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up devices quickly and efficiently. Respectful in home and removed boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    donald was great rep of the squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everthing went great showed me how to use and explained some tech things

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did a tremendous job and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad device set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the warranty for the Geek Squad to come set up my new system. The technician was very professional and would answer any questions I had while doing the set up. I was afraid he'd forget to connect something but he tested everything out before he left and I was up and running before lunch time. Would not trust anyone else to do what the Geek Squad did and in the time they said they'd have it done! Awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    On time and expert install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, on time, expert install of washer/dryer on the 2nd floor no less! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, respectful and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic computer set-up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward came to my house and installed my new computer and printer. He transferred my pictures and e-mails from my old computer to the new one. He was very nice, friendly and SO patient with my many questions. He showed me how to operate the new printer, and answered all my questions. I have had Geek Squad for many years and am very happy with their service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    knowkedgable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not our usual guy but did the job very well even found a compromised passport.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up and instructed me on how to use the computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed computer answered questions were very nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    pc setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was friendly , personable and very knowledgeable .he did complete setup in less than 1 hour

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a successful data transfer to my new imac

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    device setup was efficient and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installer - made sure it worked and taught us how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and helpful setting up my new computer and transferring data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    93 & 92 yo appreciate Geek Squad expert!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member of the Geek squad that came to my home to install my printer/copier, and network it with my new all in one computer was very excellent! He asked us questions and was very patient with our immature level of computer knowledge. He explained things thoroughly and answered our inquiries as well. We are so pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge on how to set up tv and sound. How to set up large systems on pcs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule did set up fast and answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad fixed my desk top!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, knowledgable and respectful.

    I would recommend this to a friend