Customer Ratings & Reviews
- SKU:
- 6932408
Customer reviews
Rating 4.7 out of 5 stars with 2985 reviews
(2,985 customer reviews)to a friend
Customers are saying
Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Great piece of equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad arrived on time worked efficiently explained operation and left quietly
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Greg also show me how to add all my bills with app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greg the geek squad, set up my computer very well.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek squad installer did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was good, fast, and knew what was needed to add software
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an efficient, outstanding, professional job
I would recommend this to a friendRated 4 out of 5 stars
In home PC and WiFi set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent did a great job with setting up my new home PC and WiFi. The only issues I have had are that my Dymo 450 label maker software did not transfer to my new PC, so I lost all of my previous addresses. Also, I emailed him a follow-up question, but I did not get a response, although he had said to contact him if I had other questions. Overall, he was very knowledgeable and ensured that all of my devices were working properly. I am pleased with how my computer and WiFi are working after the data transfer and set up.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend Geek Squad. Always knowledgeable and available when I have issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quick and easy experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and very detailed. Happy to have it checked out and set up correctly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Hp printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a service call which your service person quickly and efficiently fixed.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Outstanding service rep!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our Geek Squad rep did a great job in setting up our new laptop computer !
I would recommend this to a friend Rated 5 out of 5 stars
Up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did a great job of getting my computers and printers up and running, along with wireless to the computer in another room. Since I suffered a traumatic Brain Injury (TBI) after being plowed down by a truck, I unfortunately lack the sense to hook things like this up, like I once used to. Geek Squad came to the rescue, and I am very thankful for the help.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a great job setting up new computer and linking existing printer and scanner to it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My computer was installed and explained to me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the computer and explained it's operation to me.
I would recommend this to a friend Rated 5 out of 5 stars
Feel squared always does great work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad always does good work. They are so professional
I would recommend this to a friendRated 4 out of 5 stars
Ended up with a credit on my Best Buy bill.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad could not completely install my computer because the graphics card wasn't working. My old computer was installed again and I had to return my new computer to the store. I wasn't able to get another graphics card because the new computer, which I purchased in March, has been disconnected and there are no replacement parts available. Now I have to start shopping again for a new computer. I was given credit on my Best Buy account for the new computer. I feel like I should be given a gift card or something.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Your installer,Daniel was very efficient .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent was very efficient and explained what he was doing!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Installed audio equip. & resolved printer problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding job. Very knowledgeable and efficient.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
You were awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my new Del Computer, everything went smoothly. THANKS
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
we were very happy with the Geek Squad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a excellent job in handling our computer set up!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that came to my house was very helpful in setting up my new computer.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very knowledgeable of the setup of our new TV
I would recommend this to a friend