Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,985 reviews
Rated 5 out of 5 stars
Delighted in Dallas
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My agent listened to my problem, then went to work on my computer. He looked at one thing at a time, to see what was the problem, then went on the next thing. He was very sure of what he was doing, and had the problem figured out in no time. Within 20 minutes he had my computer connected to the internet, and I am very happy!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great technician!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We were extremely happy with the setup. He was patient and answered all my questions!
I would recommend this to a friend
Rated 5 out of 5 stars
Rewal godo help when you need it.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you get the right person there is no price to put on this service. I have used it 4 or 5 times now and the guys that came out knew their stuff and their help was invaluable. I am so pleased I signed
on to the Geek Sqaud. I got two of my good buddies to sign on & they are also pleased with the service.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Chrome cast is worth. The price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Will use it to watch everything on Tv it is clear and very easy to use, thank U.
I would recommend this to a friend
Rated 5 out of 5 stars
Installation of tv and sound bar
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They did a great job. Discovered after they left that the sound bar was still blocking the remote sensor so I raised the tv with another piece of wood.
Because I didn't have my netfliks password they couldn't set that up for me. I had to call Spectrum and we got it straightened out but now the sound bar doesn't work! Hectic holidays, I will have to call GS again.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great help!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up my computer transfer from a very old one. Easy to work with.
I would recommend this to a friend
Pros mentioned:
Data transfer
Rated 5 out of 5 stars
IMac setup
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did an excellent job transferring data from pc to iMac.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Right on time
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tookt the stress out of setting up new computer and printer! Great job!
I would recommend this to a friend
Cons mentioned:
Software
Rated 5 out of 5 stars
Laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. A little hard to learn software. Great color and resolution.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Pretty simpe process.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They arrived on time and did the installation quickly. He also recommended a book to help my wife learn her computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad tech went the extra mile
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was having problems with my cell phone that wouldn't transfer photos from my computer to back to my phone, and my agent really worked hard to help with this problem. He went the extra mile to help me. He was finally able to get the photos out
so I could get them developed before they were gone forever.
I would recommend this to a friend
Rated 5 out of 5 stars
He was very prompt & assisted best he could
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up my printer to lap top
Wireless and attempted to scan documents
Into a software for me to work on but i have
To get more information per telephone to be
Able to write on documents didnt have the right program i believe or my destop doesnt
Have right software the agent did all he could for what i have now. Very curteous and
Helpful.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
I had no problems it was perfect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
And I am referring to the setup for my printer, the tech was very knowledgeable.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
they did an excellenty job of setting my computer.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
they installed my computer and did \an excellent job
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I will continue to use the service for it was excellent. Also the product is great.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
the geek squad agent made the set up go smoothly
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
He seemed knowledgable and was informative with my new computer set up
I would recommend this to a friend
Rated 5 out of 5 stars
Put me at ease
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent did complete setup of new laptop including the internet security. He notified me when he was 15 minutes away. He was quick and answered all my questions. This is something I could not have done myself and was glad Geek Squad was there.
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
geek squad renewal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the only way to go. When they schedule a time they are there
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Problem solved
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Knowledgeable agent.
Timely and courteous.
Would use again
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
PERFECT ENDING
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was pleased to see a girl come out to hook up my Oculus. She did a fantastic job!