Customer Ratings & Reviews

Set up agent very knowledgeable. Explained all my questions in a patient manner

Terrific technician! Obviously knowledgeable. Polite and professional, and a friendly manner. He resolved problems on two tvs , making the tvs, cable boxes, Rokus and tv ears all work together. He understood the problems and fixed them quickly and well. Thank you, Matt!

I finally learned how to move around on my smart TV screen. Now, thanks to Best Buy techs I can now get from Cable to Netflix or DVD Player & back to cable. I Can't thank you enough for all your help. I am enjoying watching this updated TV. My old one was about 9 years old.

THE GEEK SQUAD WAS VERY FRIENDLY, KNOWEDGABLE, AND EFFICIENT. gREAT JOB.

I have used Geek Squad for about 6 years now and this's one was also a home run!

The Geek Squad "agent" was professional, friendly and knowledgeable. I used this same person a few months ago for installation of another computer. I was so pleased that I requested him again!!!!!!! He took the time to explain and answer my questions. I highly recommend their services, well worth it!!!!!!!!

I have used the Geek Squad several times over the years. They are the best at what they do. They are very knowledgeable and professional. I just bought a new computer and had the Geek Squad set it up as well as all my other components. As in the past, they did a great job an answered all my many questions. Whether it is a virus problem or a new setup, they are the best.

Tech was excellent. Explained everything and answered all my questions.

Chris very knowledgeable and friendly. Excellent employee

The agent quickly and efficiently set up my new HP desktop computer, made sure that everything was running correctly, verified that my Firefox browser was transferred from the previous computer, and checked to make sure my document printer was operating correctly by printing out a sample page.

I've used geek squad many times for setup and they're consistently excellent

Downloaded software Dolfin Reader program for the blind.

The technician was fantastic. Helped resolve some issues along with set-up

A completely new Laptop and Sean was courteous, efficient and quick!

System setup was done in a efficient and timely manner.

The installation took very little time and I was on my way.

Excellent service and love the ease of use. Highly recommended

Agent Michelle did a wonderful job, not only demonstrating excellent technical skills, but also patience and perseverance in addressing the challenges of setting my new laptop up. She went above and beyond our expectations and we greatly appreciate the job, well-done, from her.

Agent worked on desk top, set up new laptop. Only issue I have is my address book is gone and I can't seem to locate it. The other issue is when scanning a document, if I send through to email directly, i have no record that it was sent. IF I want to see confirmation that it was sent and who to i have to save as PDF and then send.

Technician knowledgeable and competent. Arrived on time and did a great job!