Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,985 reviews
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Awesome laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I made the right decision in purchasing the laptop that I did. It works great
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent service in a timely manner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician arrived on time and connected all my devices to my new printer. He also took the extra time to show me how to use it. In addition, he also used COVID precautions. He was very professional, knowledgeable, and friendly. I will definitely use the geek squad services in the future.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 4 out of 5 stars
Easy setup with the Geek Squad set up with geek sq
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The in home set up was good the agent was knowledgeable and made the job seamless it went so fast.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best all-in- one home office suite. I have used it on all my Dells.
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad TV installation.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up my TV & it is very nice. However, when I initially turn it on, a large window comes up saying the TV is capable of a higher resolution, & do I want that? Of course I do! I called Spectrum & the woman who answered said she changed something to allow 1080 pixel resolution. However the window still comes up, & I have to go through that exercise. The Spectrum technician says it also occurs on his TV, & he just lives with it.
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Great computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad came in and set my computer up in no time at all.great job
I would recommend this to a friend
Rated 5 out of 5 stars
computer and printer set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Logan Bloodworth was patient and very professional. Did an excellent job.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
these guy's are good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
well worth every cent.save yourself the stress and let a pro set it all up.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great fun product for the grandkids
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second Nintendo, great fun, easy to install and play
I would recommend this to a friend
Pros mentioned:
Data transfer
Rated 4 out of 5 stars
Transfer information from old iPad to the new iPad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Transfer information from old iPad to the new iPad. This was done at the Maple Grove store and all went well except the email did not transfer over
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek squad is great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He did a fantastic job and explained what/how to use the copier.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Greta service and great installer , very informative and nice
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great technician
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So pleased with the Geek Squad technician. Everything went so smoothly.
I would recommend this to a friend
Rated 4 out of 5 stars
I was a little disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always received good quality service from the Geek Squad.
However, this time the Geek Squad came up a little short. The tech informed me that because I had so much data on my old computer and that my old computer was so slow that he would have to come back on Tuesday, February 4. I never heard from him or the Geek Squad again. I made an appointment which i am going to cancel as it is on a week day and I work. I have had some problems which need to be resolved.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great service installing printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service installing printer and very professional and helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
fast set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Provided excellence service I would recommend this technician.
I would recommend this to a friend
Rated 5 out of 5 stars
Total Tech support is Fantastic !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had Total Tech Support for two years now and had a Geek Squad person come to our house around 4 times now to solve, fix and suggest suggestions to our tech issues. Each time has been a great experience with all our problems solved and made great suggestions that we applied. Highly recommend it !
I would recommend this to a friend
Rated 5 out of 5 stars
Great service from Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Service from GEEk Squad was everything I was expecting, Great
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT SERVICE
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent new his job, very helpful- answered every question I had...
took the time to explain to me a question I may have had before I asked...
A great geek squad rep...gives best buy the best outside face you could have...
would call for him next time I need help...
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
So amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very knowledgeable on time did an amazing job. Very satisfied