Customer Ratings & Reviews

Agent new his job, very helpful- answered every question I had... took the time to explain to me a question I may have had before I asked... A great geek squad rep...gives best buy the best outside face you could have... would call for him next time I need help...

Kevin Platz from geek squad was excellent explainer

What to say? I love iMAc.This is my second and I am vrh pleased.

The geek squad installed my two TV's....did a great job....I paid for the Geek squad to install 2 TVs and two computers...I'd like a refund for my computers...I had to have someone else do my computers...I know it was the Coronavirus...but that is not my fault I am 88 yrs young and somewhat computer challenged. and now am in an assistant `living complex with my wife....PLEASE SEND ME THE REFUND FOR THE COMPUTER SET UPS THAT THE GEEK SQUAD DID NOT DO.

The agent came the first time to set up our new computer. He returned a second time because the new computer was printing on the wrong printer. These are impossible tasks for us, as we are technology morons. Thank goodness for the Geek Squad. We’d be lost without our wonderful geeks.

My favorite Geek Squad agent, Robert, came to my aid once again and got my MACAiirbook up and running. I knew it would go well because he’s helped me before. He patiently answers my good and/or stupid questions. He helps my limping AT&T connection get everything downloaded and installed. He gives me complete confidence in Geek Squad and Best Buy.

Great Geel guy from Best Buy. Very friend.y and very helpful.

Since I am not a Computer GURU I chose to have the luxury of having the Geek Squad complete the entire new setup for me at my home. Both David and Cedric were patient and even transferred all my exiting files from my old computer. My hat goes off to both of them and I hope their supervisors will acknowledge them in rewards as outstanding employees.

Great way to save time installing your device and network.

The gentlemen set up my new computer and transferred my data from my old computer in a matter of minimal time

David McMahon came to my home and set up my computer under the Service Contract that I purchased. David did an outstanding job and I would encourage others to purchase this service contract so that you could have a member of the GEEK SQUAD (David McMahon if you live in RI and are fortunate to have him) come to set-up your computer.

Rather than fumble around installing applications on my new laptop on a Saturday morning, I had Geek Squad come out and it was all done within half an hour. Everything should be this easy. Tech wore a mask and did all the protocols to keep my family safe from COVID-19. Great experience.

He was very knowledgeable and knew his stuff. Also very patient

The setup was fast and easy. The tech was friendly and thorough.

Grant was amazing. He hooked up the new computer, hooked it to 2 printers, and hooked everything into the Comcast systems including Home Security. Comcast could not get it hooked into the Security system so Grant came back and showed them how to do it after Comcast sent 2 different techs that could not do it.

easy to use setup was easy by geek squad screen is great

I use my Amazon Echo donut every day to check on basic things such as weather and tim oe day becuse it's fast & easy.

The Geek squad is awesome and helpful and very knowledgeable@

excellent convenience good explanation of usage okay

The printer is easy to use. And makes perfect copies.