Customer Ratings & Reviews

My Geek was anything but...he was a wealth of knowledge and passed along several tips and tricks as he worked through setting up my computer and wireless router and even came back on a Saturday to finish when he realized the computer monitor was defective. He saved me a lot of time and hassle . Excellent service.

My Geek Squad installation was smooth and efficient.

Great service......very knowledgable and courteous

Roy Love from Geek Squad did a fantastic job. He fixed my printer so I could Scan again from my Apple Mac Pro lap top and from the printer. Roy was very professional and answered my questions. We both kept 6 feet apart and wore masks. Roy was awesome.

He was very professional. Answered all our questions!

My desk top hardware had crashed. Our Geek said that the store had a stronger way to try to retrieve the information - that did not work - nor did a private computer repair store. Our Geek was specific as to our having a backup device attached. We learned our lesson and found out how to prevent another event happening.

The agent set up my laptop and my mouse, downloaded the Microsoft Office programs, and he connected the laptop to my printer. He also installed chrome and set up my icons and bookmarks. I am very grateful. He made it easy for me to use the laptop! Thank you.

A Geek Squad member came to my place and set up and installed the computer and answered my questions. I likely would not have been able to do it by myself, at least without problems. I was able to reach out to the Geek Squad with subsequent issues with no problem. Having a Homo Sapien to work with is a BIG PLUS.

geek squad provided needed support for a novice user

The Geek Squad is always helpful and patience. Also suggest other options.

The tech that came out was courteous and answered any questions I had. Took his time trying to trouble shoot what I could not. Getting the Geek Squad service through you all. Is the best thing I've ever done. For us not tech savvy people. Its worth it !!!!

Brandon B was awesome! I explained what my needs were, he listened and did exactly what I requested. He was very professional in every aspect and extremely knowledgeable. If I need assistance again, I will not hesitate to request for him.

The agent was extremely knowledgeable, professional, and helpful. She resolved multiple issues related to our new wifi router. She even helped with an issue with our smart TV. She wore a mask, glove, and shoes covers the entire time. She made the process seamless.

Made my purchase so easy it was set up and ready to go

The agent installed the new HP Printer to two devices and removed the references to the previous HP Printer. He explained the differences with the new printer. Overall I found him to be very knowledgeable about the workings of both the computers and the printer. I appreciated his help..

The tech programmed our remote and explained its use. He helped us get setup on Prime and talked to us about several options.he was informative and polite. We would recommend this gentleman to anyone. Jimmy Powell, thank you.

Agent Paul was extremely helpful in helping me to decide on a replacement HP Desktop. Myprevious computer had major problems with the hard drive. He listed the specs for me and when I picked the PC up an appointment was made for installation. Paul was patient and understanding as he answered questions for my wifeand I.

The guy who came, Colin, was amazing. He was polite and his customer service skills DID NOT SUCK! He was helpful, efficient, and answered my myriad of questions with patience. I would use the service again, and hope I get Colin again! Since electronics are not my forte, the cost was absolutely worth it.

the device was made workable the geek squad person acted in a professional manner

Jillian was very professional in the manner she helped me with my I-phone & I-pad concerns. She also defused an irate woman in line before me. I had questions on another occasion where Jilian had the same professional responses. Great lady to work with!!