Customer Ratings & Reviews

Computer issues. Helped tremendously. Some issues had been ongoing and he got them straightened out. Professional, helpful , explained things. Had to come back but returned as soon as possible and now all works fine. Thank you for this service!

I had completed some of the instalation of my 27" Imac prior to your tech's visit. He was able to insure that all was well and demonstrate features of which I was unaware

I have an odd sized 10" tablet and it's been impossible to find a case for it. This one had adjustable corners and also rotated. Even though the camera hole is in the wrong spot - it's great protection and I don't use the tablet as a camera anyway.

Agent Andrea installed internet connection to my Samsung TV in incredible short time. You must be proud of him and promote him. Thanks Andrea heartily. Anri Asa

The agent who came to my house to install my computer did an outstanding job. He made sure that everything was working efficiently. The installation of my computer was done very quickly, and before I knew it, I was typing away on my new computer.

Montgomery from Geek Squad helped me transition from a Windows 7 system to a Windows 10 system with multiple printers including installing Windows Office and connecting 3 different email accounts. My learning curve was greatly shortened.

This service is not what it was at one time. This is my 3rd computer purchase and I have had Geek Squad come and set it up and transfer my info each time. This service did not nearly match the service of the past 2 times. To begin with, at the store I was told I had FREE transfer because the computer I purchase. But when he arrived, I was told I did not and had to pay an additional fee. Since time was definitely a factor for me, I paid. My documents did not transfer satisfactorily the first time and a return trip was made. Also, this should have been determined before he left. I am still having problems with some of my information and have found that I need to recreate some of these documents in order for them to work. In addition, some of my business applications are not working properly and I am having some difficulties with those, too. I feel that all of this should have been checked before the Geek Squad left my home the first time.

New device was set up and works well. Tech explained how to use it very well.

My agent did an awesome job. Very knowledgeable. He transferred my old files and showed me how to use my new computer. If I had known it was going to be this pain free I would have done it so much sooner. Geek Squad is definitely the way to go.

Geek squad installed my computer during this virus outbreak. I had a list of questions and all were answered quickly and professionally. I love my new computer but I know its because of Michael and installed everything.

Geek Squad washer /dryer installers were very professional & polite. They worked carefully. & Geek Squad installer : Robert P. gave us excellent customer service at our home to install a gaming pc. We are very happy with his services.

Since the first 3 appts did not show up. This guy was already super because he did! He was wonderful. He explained the problems and fixes it all. Great personality and great ability. U need more like him

Agent on phone was very friendly and helpful in answering my questions with easy to understand explanations. All questions were answered during the phone conversation resulting in complete satisfaction.

Richard is who Richard and I always have to help us. My Richard trusted Geek Squad Richard Madden for all of our computer needs. He knows his computers and gives great advice and talks to us so we can understand.

We came back to Geek squad after many years gone. The new agents are extremely helpful and knowledgeable. I am thankful that between 2 technicians my company records on QB were saved and my small business is still running thanks to them.

It was helpful to have Geek Squad at the house. Not inexpensive, but helpful!!

And patient, and kind, and knowledgeable. I can't say enough about Sean who spent several hours with me, answered all my questions, and then some, and also gave me some good advice about internet security. I'm really happy to have established a relationship with the Geek Squad.

The Geek Squad setup my new Acer Nitro 5 Laptop PC to perfection. The technician was highly qualified, professional, and very accommodating. I had a list of requests to mirror (as closely as possible) the laptop PC I was replacing. I wasn’t disappointed.

My agent Timothy Kramer was fantastic and extremely helpful. He went out of his way to make sure I was completely satisfied before leaving. I had to call him on 2 occasions and he responded promptly and addressed my concerns. I will use the geek squad in the future when needed.

Geek squad set my printer up. The tech was wonderful! Very courteous and thorough. He set my phone laptop and Mac up to print. I love Geek Squad. They have a new package that covers all my tech and even appliances. Great job Geek Squad!