Customer Ratings & Reviews

Nam, from Geek Squads at-site service technician did an excellent job of installing 2 large format printers (1 HP, 1 Brother) at my home. Nam has been to my home before and I am always very pleased with his quality of work-making sure everything works properly, etc, along with his professionalism and communication skills-to be able to come down to my "dinosaur mentality level" to explain things without making me feel ignorant. Best Buy-Geek Squad is very fortunate to have Nam as part of the Team! I will always request Nam for future site installations!

The GS Techs arrived promptly, efficiently connected and programed my printer. They explained and demonstrated how to use each part.

Great job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My printer was set up. The gentleman was very professional. He was also very nice.

They went to work right away and did the job required to make the printer work and work well. I was impressed with their knowledgel.

Geek Squad is great… they hooked up my two tvs and most recently they hooked up my scanner/copier. Not ever a problem for them. They are courteous, efficient, explain everything, and very professional

Best buy Geek squad is awesome. They are very helpful . With a great customer attitude of helpfulness.

The agent set up a new printer, ensured all functions were working, and showed us how to navigate each of them.

My Geek Squad agent was quick to unbox and install my new printer from Best Buy. Very knowledgeable about installation process and pairing it to my wi-fi and password. Only downside is he was short on demonstrating all the functions my printer can perform before leaving. All-in-all, a good experience.

Excellent! job well done. Both technicians were polite, courteous and very professional.

Awesome individual who went above and beyond with the service he provided.

The agent set up my wireless printer. He got it set up and working properly. He was very polite and we thanked him

Love my new Mac All In One computer and HP printer. The two gentlemen that came to my home to setup my printer were courteous, professional and informative. Both were friendly and patient with my many questions. Trust me when I say I could not have installed it. Love being a Total Member!

From start of returning a printer to getting a new one, every one made me feel good.I feel very comfortable that theGeekSquadwillcome through!

The techie was very efficient, knowlegable and communicative as he resolved my printer problem and explained the issues.

Technician arrived on time, very knowledgeable and explained the issue and promptly had my printer back on line with the new Xfinity modem.

What a pleasant surprise!! he is very knowledgeable with product information & for membership. I sign up right way. Thank you!!

They were friendly, professional and took the time to listen to my concerns. They were able to trouble shoot and get me connected to wi-fi to use my printer. They took the time to show me how to access it correctly and how to print from my ipad or iphone. They asked if there was anything else I needed before leaving. The entire session was unhurried and productive. I was extremely grateful for their help.

My BestBuy Representative was very helpful. On time, protective foot covers is s great idea. Thank you!

Geek squad came to my home and installed this printer in my home office. I love it .