Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8470 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 8,470 reviews
  • Rated 5 out of 5 stars

    Printer Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup My Printer Showed up on time and was set up fast Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous - I am a senior citizen and he was very patient and answered all of my questions and explained how to use my new printer. He loaded the printer to my laptop and made sure the printer was working correctly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new wireless printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new wireless printer. Much easier to print now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek printer installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added new printer and connected it to my devices. very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seras helped me. Very patient. He’s great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the printer so far. Is like any other product—to learn its peculiarities. I use it to make copies and print out documents for a class I write and teach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Walked the Talk, Very Happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was providencia within schedule. It was a 100% professional job. Than you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful, as always. I am so happy to be able to go to Best Buy for products and winderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Verizon Wi-Fi connections

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect my printer to my Verizon Wi-Fi and he informed me that my TV is a smart TV and he shows me how to use it and he connected my thermostat to my Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knew what they were doing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up and programed my new printer to my computer and phoe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people know what they're doing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief to have knowledgeable technicians help. Very comforting, and instructive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our new printer. It was suppose to be easy & for most would be. I tried but at 81, it became daunting. Higly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was very knowledgeable. All of my questions regarding set up were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service troubleshooting printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad out to help with setting up my Canon printer to my Wi-Fi after I changed the password. They were very helpful and knowledgeable. They had it fixed within a matter of minutes! I was extremely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were excellent at working until fully functioning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation assistance with my HP printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents set up my new printer and explained and demonstrated its use. When I discovered it wasn’t printing in color, your Geek Squad helped by updating my computer printing protocols so that I might print easily on color. I am very satisfied with your service!!Great installation asdistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad all the old stuff transferred to new unit in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new desk top computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians from the Geek Squad installed my new printer and connected it to my new desk top computer. They were very helpful and patient in explaining and demonstrating various features of the printer and computer. Most importantly, they were professional as well as personable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Printer Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent was quick to unbox and install my new printer from Best Buy. Very knowledgeable about installation process and pairing it to my wi-fi and password. Only downside is he was short on demonstrating all the functions my printer can perform before leaving. All-in-all, a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were extremely courteous, informed, and helpful. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came to see why my printer wasn't working, and it was beyond repair. He then sold me a new printer and installed it for me. All I can say is he was excellent! He was professional, knowledgable, intelligent, and explained everything so I could understand it. His easy going and friendly manner was just the best!

    I would recommend this to a friend