Questions & Answers

Q: QuestionWhat is the maximum run time of this battery backup at full load?

• A:Answer At full load, the maximum run time is 2 minutes.

Q: QuestionWhy is the Line Interactive topology a beneficial feature?

• A:Answer The Line Interactive topology regulates both low-voltage situations like brownouts and overvoltages without needing to switch to battery power, ensuring consistent power delivery.

Q: QuestionHow does the GreenPower UPS Bypass design benefit this system?

• A:Answer The GreenPower UPS Bypass design helps minimize energy consumption, noise, and heat buildup by allowing stable power to bypass the power supply's transformer.

Q: QuestionWhat type of output does this battery backup system provide?

• A:Answer This system uses pulse wave modulation to generate a stepped, approximated sine wave output, which is designed for efficient power delivery.

Q: QuestionDoes this battery backup include software for monitoring?

• A:Answer Yes, it comes with PowerPanel Personal Edition software, which has a user-friendly dashboard interface for controlling and monitoring the power supply.

Q: QuestionHow many joules of surge protection does this CyberPower system offer?

• A:Answer This system provides 1030 joules of surge protection.

Q: QuestionApproximately, how many hours of backup with this unit provide? http://www.bestbuy.com/site/cyberpowerpc-1000va-battery-back-up-system-black/3938835.p?skuId=3938835

Asked 8 years ago by TASW.

• A:Answer Of course it depends on the load. With the fully charged 12 volt 9AH battery it would only power 100 watts (say a light bulb) for about an hour. So perhaps you could power a desktop computer and monitor for about half an hour.

  Answered 8 years ago by BarryG

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Q: QuestionHow do I determine what size UPS to purchase? I don't know what 1000A or 500VA means..

Asked 4 years ago by SIZE.

• A:Answer I am not an expert, but I will share what I know. First, the number tells you how much electricity can flow ( how many items can be plugged in to run ). The internet might help with how to figure out math to calculate. You would need to figure how much each of your devices use then adding them together. The box has a general guidelines on the back of the box. Example: if you have 1 monitor and pc plugged in, the battery will run for an hour. If you have 2 monitors and pc will run 30 min on battery. Etc. .. so the higher the number the longer it can run on battery or the more devices... I am using mine 1000 for pc 2 monitors router and cable modem. This protects the equipment from being damaged by fluctuating or power outage. Note: it has two sides, 1 battery backup and other just surge protector, with power outage only battery side will have power. I consider cost with the highest A or VA I can get. I hope this helps.

  Answered 4 years ago by MarkVerified Purchase

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Q: QuestionIs this wall mountable?

Asked 5 years ago by Artemis.

• A:Answer Hello Artemis, This product is wall mountable, there are keyhole slots on the back. Thank you for your question.

  Answered 5 years ago by TechSupport

  
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Q: QuestionWill this power source cover 2 PCs, 4 cell phones, 1 Ipad, and a WiFi source

Asked 4 years ago by E.

• A:Answer It's not a "power source", it's a battery backup and surge/spike protector. It's meant to provide power to your equipment through brownouts, brief power outages and to allow you the time to safely shut down all equipment in the event of a power outage. It also protects sensitive equipment from damaging power dips and spikes by keeping the voltage at safe levels. It might be able to power your equipment for a period, you'll have to calculate the wattage usage and make that determination yourself as to how long you can get away with it.

  Answered 4 years ago by JoeDesertratVerified Purchase

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Q: QuestionIs the battery replaceable and if so how do I get one?

Asked 4 years ago by JBT3.

• A:Answer Yes. They are definitely replaceable. Certainly available online and maybe even from Best Buy? (Google is your friend!) All you need is the battery model information. I have replaced batteries in various models in the past. However the backup modules themselves do not last forever (including their surge protection). At some point it is better to replace the whole unit than just the battery.

  Answered 4 years ago by mynameVerified Purchase

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Q: Questionis the battery replaceable?

Asked 5 years ago by Jay.

• A:Answer Hello Jay, The battery is replaceable. Thank you for submitting your question!

  Answered 5 years ago by TechSupport

  
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Q: QuestionI was wondering if these would work for my egg Incubators? it says here that they are average 48 w maximum 65 W. How long can two run? And will they shut off when power does or just stay going? Thanks

Asked 5 years ago by Incubator.

• A:Answer This is an old question, but there are calculators that can estimate the backup time available depending upon your power draw and the batter capacity (look at the manufacturer's websites). However, any item with a significant power draw (heaters, mechanical motors, etc) will run these down in no time! Your backup time will probably be in terms of minutes, not hours.

  Answered 4 years ago by mynameVerified Purchase

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Q: QuestionCan the 1000VA AVR be muted? I don't see a mute button but I see a speaker icon on the screen if I press/hold the mode button so I'm assuming there is a way?

Asked 2 years ago by Joe.

• A:Answer Tap the on/off 2 times quickly.

  Answered 2 years ago by SandraSVerified Purchase

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Q: QuestionCan this unit be placed on its side during use?

Asked 3 years ago by Matt.

• A:Answer This unit has 2 vents on each side of it, one near the top and one near the bottom. As long as their is at least 1 inch of space around at least 2 (preferably 3) of the vents, it is okay to use the unit on its side. Thank you for your question Matt!

  Answered 3 years ago by TechSupport

  
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Q: QuestionWill this work on a lift chair when the power goes out?

Asked 3 years ago by Brownie.

• A:Answer Its dependent on power use and wattage of chair. Now if in a power outage and you want you chair down to get up, I would say yes DEPENDENT ON VOLTAGE requirements of chair. I have multiple of these and newer models to protect my electronics so I can properly shut them down. On average constant power expect about an hour for the most expensive model and about ten to thirty minutes on with these mid range models. Also if you plug in a bunch of stuff like lights phone power adapters will result in a quicker draw with an alarm beep when low.

  Answered 3 years ago by ElitePlusJOEVerified Purchase

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Q: QuestionIs this truly uninterrupted power or will my electronics restart when the main power goes out and the device switches to battery power?

Asked 4 years ago by Misplaced12.

• A:Answer This uninterruptible power supply will provide uninterrupted power to the equipment plugged into it's battery outlets as long as those devices do not require a pure sine wave. Thank you for submitting your question!

  Answered 4 years ago by TechSupport

  
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Q: QuestionWhat is the USB cord for? Please describe where to connect both ends if necessary.

Asked 5 years ago by AA.

• A:Answer The USB cord is for communication between the UPS and a computer should you decide to utilize the PowerPanel Software. The USB port on the unit is on the top, by the power cord with with the USB symbol, and the other end goes to a standard computer USB port. Thank you for submitting your question!

  Answered 5 years ago by TechSupport

  
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Q: QuestionJust received my LE 1000 battery back up from Best Buy. Plugged it into the wall to charge it without powering it up. Did not turn it on? My question is I don’t see any lights do I need to press the on button? Instructions said it’s optional.

Asked 5 years ago by Randy.

• A:Answer To see the lights you do have to power it on. Push and hold the on button for about 2 seconds

  Answered 5 years ago by brollythelegendaryVerified Purchase

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