A:AnswerThey would most likely have to remove the drive from the outer casing and test to see if it's just the usb port that stopped working or the drive itself. You would just have to give them permission to open it up for the transfer and yes it could be transferred to an internal hdd. The data transfer service would be $99.99.
A:AnswerI purchased a new laptop recently to replace a 10 year old laptop Best Buy was able to transfer everything that was on the old laptop to the new laptop.