Questions & Answers

Q: QuestionDoes this mouse use optical technology?

• A:Answer Yes, this mouse utilizes optical technology and sensors for smooth tracking.

Q: QuestionHow many buttons does this Insignia mouse have?

• A:Answer This mouse features a 3-button layout, including the scroll wheel.

Q: QuestionIs the battery in this mouse rechargeable?

• A:Answer No, the mouse uses a non-rechargeable battery.

Q: QuestionWhat is the maximum range of the bluetooth connection for this mouse?

• A:Answer This mouse uses Bluetooth technology to maintain a reliable connection from up to 32.81 ft (10 m) away.

Q: QuestionIs this mouse compatible with a Chromebook?

• A:Answer Yes, this mouse has wide-ranging compatibility, including with ChromeOS 89.

Q: QuestionDoes this support macOS 15.3? I can’t seem to get it to pair correctly with my Mac. It works perfectly fine with my iPad on iPadOS 18.3, so I don’t see why it wouldn’t work with Mac, but every time I try to connect it, it shows up but won’t connect.

Asked 8 months ago by KalMadda.

• A:Answer Thank you, KalMadda, for your question. The Insignia™ Bluetooth 3-Button Mouse is designed to be compatible with macOS, including version 15.3. If you're experiencing pairing issues, please ensure that you hold the pairing button for 3-5 seconds to initiate the connection. If the problem persists, you might want to check your Mac's Bluetooth settings or restart the device. For further assistance, feel free to reach out to our support team. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 8 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it have 4-way scrolling?

Asked 8 months ago by Mac.

• A:Answer Yes

  Answered 2 months ago by JimTVerified Purchase

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Q: QuestionCan I use this mouse with a laptop that only has USB-C

Asked 10 months ago by AY.

• A:Answer You do not need a port to operate. It is a Bluetooth device.

  Answered 9 months ago by JakeVerified Purchase

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Q: QuestionDoes it have auto shutoff?

Asked 1 year ago by PJ.

• A:Answer No. I just get in a habit to turn it off when not in use.

  Answered 9 months ago by JakeVerified Purchase

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Q: QuestionDoes the 1 year limited warranty mean If my mouse was lost or stolen I can get a new one for free?

Asked 1 year ago by Anonymous.

• A:Answer No

  Answered 2 months ago by NidhiVerified Purchase

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Q: Questionhow does it connect

Asked 1 year ago by joe.

• A:Answer Bluetooth

  Answered 1 year ago by Kmon21Verified Purchase

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Q: QuestionHow to open battery access??? You tube doesn’t show this nor your site. There’s no grip treads to help grip and pull or push anyehere

Asked 1 year ago by Kwa.

• A:Answer Bottom has a "slider" push gently and slide open

  Answered 1 year ago by Kmon21Verified Purchase

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