Questions & Answers

Name: Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black
Brand: Sony
SKU: 6201448
Price: 222.99 USD
Rating: 4.4 (2477 reviews)

Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black

Model:: HTZ9F; |
SKU:: 6201448

User rating, 4.4 out of 5 stars with 2477 reviews.

Highly rated by customers for:

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QuestionWhat is the dimensions of this soundbar?
Asked 3 years ago by Mirage.
- Answer Dimensions listed by Best Buy are accurate. Sound bar fits perfectly between my Sony TV legs.
  Answered 3 years ago by GregM
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QuestionMy sound bar has started to switch from HD audio to momo audio. Not sure the lower term. But it is very hard when watching a movie.
Asked 3 years ago by Sonysoundbar.
- Answer Not sure if it’s same problem I have had, but they have an issue with the hdmi arc cable, they know about it but offer no real solution without adding an optical cable which downgrades your quality of sound. I know all of this because my sound was cutting out. Good luck
  Answered 3 years ago by Trek
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QuestionAny headphone jacks?
Asked 3 years ago by 1624.
- Answer Hi 1624, Thank you for you inquiry. The Z9F soundbar has the Analog in (stereo mini) where you can connect TVs that do not have HDMI jack or optical digital output jack and portable audio devices such as smartphones and WALKMAN. If you are referring on connecting a headphones to the soundbar wired, the answer is no. It is recommended to hook up headphones on this unit using a Bluetooth connection. For reference, please check the manual on page 21 and 45: https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf Regards, Kris
  Answered 3 years ago by SonyListens
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QuestionHappened twice now. Subwoofer does not come on with tv and soundbar. Had this new system a few months. Very frustrating.
Asked 3 years ago by BetD.
- Answer It might be their hdmi arc setup, it’s been a problem for months and they don’t have a solution.
  Answered 3 years ago by Trek
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QuestionHow do we get the X85J - Z9F bundle from BestBuy to pass surround audio to our existing receiver (Pyle PFA540BT) for rear surround ceiling speakers? Thank you.
Asked 3 years ago by JR.
- Answer Must use the HDMI port, or optical port. Wireless will not work with receiver.
  Answered 3 years ago by GregM
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QuestionHow do I prevent a random person from connecting to my system and playing music? Woke up alarmed to music playing and the volume being increased. I was alone and it was NOT coming from any of my devices, TV was off, Soundbar display said “Spotify”. HELP!
Asked 4 years ago by OAKlahummer.
- Answer 9mm
  Answered 3 years ago by GregM
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Questiondoes this model come on automatically when you turn on the tc?
Asked 4 years ago by samhuff.
- Answer Hi samhuff, Thank you for your inquiry. Connecting a device such as a TV or Bluray Disc player compatible with the Control for HDMI function by an HDMI cable enables you to easily operate the device by a TV remote control. These functions may work with devices other than those manufactured by Sony, but operation is not guaranteed. For reference about HDMI CEC function, please check this link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-z9f/articles/00173195 Regards, Kris
  Answered 3 years ago by SonyListens
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QuestionI have a 6-second delay between starting a video or show and the audio. Every video, and even occurs when I change channels or pause a video. Rewinding doesn’t help - the first six seconds are still silent. Help!!
Asked 4 years ago by RS.
- Answer Must use eARC connection to TV, with high speed (48gps) HDMI cable. Also, connect video player directly to TV, not to the sound bar, despite manual instructions to the contrary (this was hint from my installer).
  Answered 3 years ago by GregM
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QuestionDo you need a separate receiver for a sound bar?
Asked 4 years ago by Anonymous.
- Answer No. I’ve never seen a passive sound bar system. The one in question here, does the ZF9, is a 400 total watt output system. Each speaker on the sound bar receives its own channel providing 100 W of power. The subwoofer has its own internal amplifier producing 100 W to power the sub itself. Both units must be plugged into the wall for power.
  Answered 3 years ago by Grubbel
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QuestionI have been doing a lot of research in regards to this issue. Should I be using HDMI or Optical connection? When I first purchased I was using HDMI then I switched to Optical and for some reason optical sounded better? Any feedback is appreciated.
Asked 4 years ago by Soundbar.
- Answer An HDMI cable is widely regarded as your best option here. I went from optical to HDMI once I had a television and sound bar that would support arc function or E arc function using an HDMI cable. Of course, this can depend on factors such as the quality of equipment being used and your own personal taste and expectations for sound quality. Another benefit of an HDMI cable is that it allows for the transmission of data in both directions.
  Answered 3 years ago by Grubbel
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QuestionThe subwoofer seems to cut in and out from time to time. I have the subwoofer maybe 3 ft from the sound bar. It will work some days the whole time I’m using it and others it’ll start cutting in and out and then go out and eventually come back. Any help?
Asked 4 years ago by PaulV.
- Answer Select PCM setting during setup. Make sure microwave is far away.
  Answered 3 years ago by GregM
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QuestionI have this sound bar and a Sony record player that bluetooths in. If I add rear channel speakers, can these work together at the same time?
Asked 4 years ago by Luke.
- Answer Yes.
  Answered 3 years ago by GregM
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QuestionThis soundbar has two hdmi in puts. I have a satellite, an Xbox and a DVD player. How do I connect all three?
Asked 4 years ago by Jack.
- Answer Only connect sound bar to TV. Use high speed cable. Everything else connects to TV.
  Answered 3 years ago by GregM
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QuestionI have Sony XBR-70X850B tv. Does it work with Sony 3.1-channel sound bar ? It has ARC HDMI . Can I get Atmos effect? If it works I want to Buy. I bought Definitive Sound bar but ARC does not work with Def sound bar.
Asked 4 years ago by Manan.
- Answer Hi Manan, Thank you for your inquiry. Yes, the soundbar will work on your TV using HDMI ARC connection. You may use this guide if there is no sound coming from the soundbar. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs/xbr-70x850b/articles/00137387 You will not be able to play Dolby Atmos format content output from the TV because the X850B is not compatible with HDMI (eARC). However, you can play Dolby Atmos format content output from a playback device, such as Blu-ray Disc Player. For more details about Dolby Atmos, please refer to this link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-z9f/articles/00194917 If you need assistance, please email us at [email protected] with the following information. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Kris
  Answered 4 years ago by SonyListens
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QuestionDoes this soundbar come with a way to mount it to the wall or do you have to purchase a bracket/mount separately?
Asked 4 years ago by dallasward.
- Answer Yes. It comes with a wall mounting bracket.
  Answered 4 years ago by Tony
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QuestionI want to pair my Alexa to my htz9f soundbar and I am having a miserable time doing so. Alexa app shows my soundbar and says playing on soundbar but when it's go time nothing happens.
Asked 4 years ago by Zach.
- Answer My Alexa paired immediately. I named my device “sound bar”; must specifically tell her to “use sound bar”. I suggest starting pairing over from scratch with this device name.
  Answered 3 years ago by GregM
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QuestionCan this soundbar sync with a portable Sony speaker? I would like to have this soundbar sync with a Bluetooth or WiFi speaker during parties so the music inside from the soundbar is the same out on my deck. Please recommend a Sony model.
Asked 4 years ago by Joe.
- Answer It has standard Bluetooth.
  Answered 3 years ago by GregM
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QuestionWhen I have this Sony soundbar (HTZ9F) hooked up to a Sony X950H TV , it frequently stops working and and now it has completely stopped working! Why is that? What should I do?
Asked 4 years ago by TechSpoob.
- Answer There is a way to do a reset to get it to work again. You should be able to Google it to find instructions.
  Answered 4 years ago by Tony
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QuestionCan you use 2 pair instead of 1 of the plug in Sony rear speakers with this sound bar? So adding the speakers will make it 5.1? Will this soundbar sound louder, more bass, & more crisp than the Samsung - HW-Q65T 7.1ch Sound bar?
Asked 4 years ago by AntiLiberal.
- Answer from what I am aware of you can only pair 1 set of Rear speakers with the Z9F. Pairing that set of rears to the Z9F will allow you to get better surround experience. Make sure to go into the SoundBar setting, under advance to do the manual speaker settings so you can adjust your decibel volume per speaker, main SoundBar and Subwoofer. Then also go to the distance measurement and enter in the distance from the speaker to your ideal listening position. Once you set these, the SoundBar will even more dialed in and will sound significantly louder because default is set to the slightly lower level so you can adjust it to your preference. I have one in a long living room and one in a small loft and when dialed in you can't notice any difference in quality. They both make a difference. Also make sure to have your Voice setting on, you have 2 levels and Vertical Surround on which will enhance Surround but also help with the Dolby Atmos and DTSX
  Answered 4 years ago by Jaysen
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QuestionDoes it come with HDMI 2.1 for eARC? Or just HDMI?
Asked 4 years ago by Ibuythings.
- Answer eARC
  Answered 3 years ago by GregM
  Answer this question

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Questions & Answers

Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black

Q: QuestionWhat is the dimensions of this soundbar?

Q: QuestionMy sound bar has started to switch from HD audio to momo audio. Not sure the lower term. But it is very hard when watching a movie.

Q: QuestionAny headphone jacks?

Q: QuestionHappened twice now. Subwoofer does not come on with tv and soundbar. Had this new system a few months. Very frustrating.

Q: QuestionHow do we get the X85J - Z9F bundle from BestBuy to pass surround audio to our existing receiver (Pyle PFA540BT) for rear surround ceiling speakers? Thank you.

Q: QuestionHow do I prevent a random person from connecting to my system and playing music? Woke up alarmed to music playing and the volume being increased. I was alone and it was NOT coming from any of my devices, TV was off, Soundbar display said “Spotify”. HELP!

Q: Questiondoes this model come on automatically when you turn on the tc?

Q: QuestionI have a 6-second delay between starting a video or show and the audio. Every video, and even occurs when I change channels or pause a video. Rewinding doesn’t help - the first six seconds are still silent. Help!!

Q: QuestionDo you need a separate receiver for a sound bar?

Q: QuestionI have been doing a lot of research in regards to this issue. Should I be using HDMI or Optical connection? When I first purchased I was using HDMI then I switched to Optical and for some reason optical sounded better? Any feedback is appreciated.

Q: QuestionThe subwoofer seems to cut in and out from time to time. I have the subwoofer maybe 3 ft from the sound bar. It will work some days the whole time I’m using it and others it’ll start cutting in and out and then go out and eventually come back. Any help?

Q: QuestionI have this sound bar and a Sony record player that bluetooths in. If I add rear channel speakers, can these work together at the same time?

Q: QuestionThis soundbar has two hdmi in puts. I have a satellite, an Xbox and a DVD player. How do I connect all three?

Q: QuestionI have Sony XBR-70X850B tv. Does it work with Sony 3.1-channel sound bar ? It has ARC HDMI . Can I get Atmos effect? If it works I want to Buy. I bought Definitive Sound bar but ARC does not work with Def sound bar.

Q: QuestionDoes this soundbar come with a way to mount it to the wall or do you have to purchase a bracket/mount separately?

Q: QuestionI want to pair my Alexa to my htz9f soundbar and I am having a miserable time doing so. Alexa app shows my soundbar and says playing on soundbar but when it's go time nothing happens.

Q: QuestionCan this soundbar sync with a portable Sony speaker? I would like to have this soundbar sync with a Bluetooth or WiFi speaker during parties so the music inside from the soundbar is the same out on my deck. Please recommend a Sony model.

Q: QuestionWhen I have this Sony soundbar (HTZ9F) hooked up to a Sony X950H TV , it frequently stops working and and now it has completely stopped working! Why is that? What should I do?

Q: QuestionCan you use 2 pair instead of 1 of the plug in Sony rear speakers with this sound bar? So adding the speakers will make it 5.1? Will this soundbar sound louder, more bass, & more crisp than the Samsung - HW-Q65T 7.1ch Sound bar?

Q: QuestionDoes it come with HDMI 2.1 for eARC? Or just HDMI?

QuestionWhat is the dimensions of this soundbar?

QuestionMy sound bar has started to switch from HD audio to momo audio. Not sure the lower term. But it is very hard when watching a movie.

QuestionAny headphone jacks?

QuestionHappened twice now. Subwoofer does not come on with tv and soundbar. Had this new system a few months. Very frustrating.

QuestionHow do we get the X85J - Z9F bundle from BestBuy to pass surround audio to our existing receiver (Pyle PFA540BT) for rear surround ceiling speakers? Thank you.

QuestionHow do I prevent a random person from connecting to my system and playing music? Woke up alarmed to music playing and the volume being increased. I was alone and it was NOT coming from any of my devices, TV was off, Soundbar display said “Spotify”. HELP!

Questiondoes this model come on automatically when you turn on the tc?

QuestionI have a 6-second delay between starting a video or show and the audio. Every video, and even occurs when I change channels or pause a video. Rewinding doesn’t help - the first six seconds are still silent. Help!!

QuestionDo you need a separate receiver for a sound bar?

QuestionI have been doing a lot of research in regards to this issue. Should I be using HDMI or Optical connection? When I first purchased I was using HDMI then I switched to Optical and for some reason optical sounded better? Any feedback is appreciated.

QuestionThe subwoofer seems to cut in and out from time to time. I have the subwoofer maybe 3 ft from the sound bar. It will work some days the whole time I’m using it and others it’ll start cutting in and out and then go out and eventually come back. Any help?

QuestionI have this sound bar and a Sony record player that bluetooths in. If I add rear channel speakers, can these work together at the same time?

QuestionThis soundbar has two hdmi in puts. I have a satellite, an Xbox and a DVD player. How do I connect all three?

QuestionI have Sony XBR-70X850B tv. Does it work with Sony 3.1-channel sound bar ? It has ARC HDMI . Can I get Atmos effect? If it works I want to Buy. I bought Definitive Sound bar but ARC does not work with Def sound bar.

QuestionDoes this soundbar come with a way to mount it to the wall or do you have to purchase a bracket/mount separately?

QuestionI want to pair my Alexa to my htz9f soundbar and I am having a miserable time doing so. Alexa app shows my soundbar and says playing on soundbar but when it's go time nothing happens.

QuestionCan this soundbar sync with a portable Sony speaker? I would like to have this soundbar sync with a Bluetooth or WiFi speaker during parties so the music inside from the soundbar is the same out on my deck. Please recommend a Sony model.

QuestionWhen I have this Sony soundbar (HTZ9F) hooked up to a Sony X950H TV , it frequently stops working and and now it has completely stopped working! Why is that? What should I do?

QuestionCan you use 2 pair instead of 1 of the plug in Sony rear speakers with this sound bar? So adding the speakers will make it 5.1? Will this soundbar sound louder, more bass, & more crisp than the Samsung - HW-Q65T 7.1ch Sound bar?

QuestionDoes it come with HDMI 2.1 for eARC? Or just HDMI?