A:AnswerHi April. Thanks for your question! I'm sorry to hear about your Microsoft Surface Pro. We are still able to help you even if you aren't a Total Tech Support member or don't have protection on the product. We'd like to look at it in person with you and decide how to proceed. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy once our stores reopen.
A:AnswerSorry to hear about your daughter's Macbook, Tonya. For assistance with what options are available to you, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerSorry to hear about your TV issues, Carmen. We should be able to diagnose your TV for you. For support with scheduling and pricing, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Chris. Thanks for your question! I'm sorry to hear about the laptop. We'd be happy to at least look at it with you. After four years, it's more likely too water damaged to repair and not worth it to put money into it. Nonetheless, we'll still look it over with you in the store. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thanks for your question! We should be able to help out with that. It could vary depending on the work that needs to be done. I would recommend an in store appointment to look it over with you. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Sam. Thanks for your question. I'm sorry to hear about your laptop. We'd recommend getting it checked out in the store at Geek Squad. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerAt this time, our Geek Squad precincts are Apple Certified and may be able to help with your iPhone screen repair, but we’d want to check your phone first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerMy laptop was hacked last month, my PIN was changed, I had no access to my machine -- big depression. I called the Geek Squad, they quoted me a price and a time estimate, and I took it in the next day. They had it wiped clean and restored in two days. The price was less thana buying a new laptop, and I had my own back again -- it was completely worth it.
A:AnswerU can genetally. Call best buy and. Ask for the qeeksquad service or walk in to best buy and. Request to be schuduled for their services great. Customerservice and support by tge stafff would recommend
A:AnswerHi there. Thanks for reaching out about this! I'm sorry to hear about your iPhone's screen! If you have Applecare, that'll definitely help with the cost of the repair. Either way, I would recommend getting in contact ith your local Best Buy store to get the details on pricing and time frame. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi Charles. Thanks for your question! We'd be happy to look this over with you to see if we can. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerThanks for your question, Marilyn! We may be able to repair your computer. We are currently experiencing higher than normal hold times due to COVID-19 and we appreciate your patience. To get started with the repair process, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerI don't have an answer - am looking at the same question, but am SUPER disappointed that Geek Squad can't read the question and know the difference between printer in and the printer ink pad/pan. They are NOT the same thing, and it is particularly hard to find the ink pads for Epson xl830. But it is simple to find the printer ink, which is why GeekSquad needs to really consider the question and not assume you meant something else.
