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  • My Best Buy Total™
  • Lots and lots and lots of SQU Geek SQUAD Your tech is protected. Enjoy peace of mind knowing you're covered if the unexpected happens.
  • My Best Buy Total™
  • Back. My Best Buy Total™ - Yearly Membership.

Yearly Membership

SKU:
6535811
$199.99
Page Showing 21-40 of 527 questions
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  • QuestionWhat does total tech plan cover?

    Asked by Alan.

    • Answer I canceled it after 4 years. They removed some perks like free TV mounting or speaker installations, etc. You will get free delivery and hauling on appliances.

      Answered by pmpatel

  • Questiondoes best buy total cover my washer and dryer

    Asked by total.

    • Answer Omg. Please read this. It will not. That’s NOT cover you. I spent hours on with them today to get nowhere and ultimately they will charge you to come and diagnose your washer and dryer. Claiming that the repair will be cover once they do. Which is also untrue. Then. If you give up like I did and pay for the call. You will realize that you aren’t even on with someone who can really schedule you. They will tell you someone “should call you within 48 hrs” to see if they can get you onto a schedule with a third party. If you’ve ever been down this road before you know where it’s headed. Save your money and use it when the machine breaks to pay a repair man. Stop giving it to these companies.

      Answered by Robert

  • Question1) We have been monthly Geek Squad members, but that program is ending, correct? 2) Does the 'new' My Best Buy Total program offer the same Remote Service on our computers that Geek Squad offers?

    Asked by RadioPastor1.

    • Answer Hey there! Yes, the monthly Geek Squad membership program is ending. Yes, the My Best Buy Total program offers the same remote service on computers that Geek Squad offers. With My Best Buy Total, you can get remote support from Geek Squad technicians 24/7/365. They can help you with a variety of computer problems, such as: Virus and malware removal Software installation and setup Hardware troubleshooting Data recovery To get remote support from Geek Squad, simply download the Geek Squad app or visit the Geek Squad website. Once you're logged in, you can create a support ticket and a technician will contact you shortly. I hope this helps! Let me know if you have any other questions. Cheers!

      Answered by FernandoR

  • QuestionDoes this include delivery and assembly?

    Asked by Anonymous.

    • Answer Yes. New TV Sound Bar & a ROKU delivered & assembled by Malik & Tyler. They did an excellent job & explained in detail how it all works.

      Answered by catrescuer1

  • QuestionWhere do I find my membership information? I'm getting many junk mails telling me to renew. I can't find how long my membership lasts. When it expires and when I need to renew.I don't feel comfortable clicking on a link that is showing up in my junk mail.

    Asked by Rynn.

    • Answer I would suggest going directly into a Best Buy store & talking personally with someone at the Service Desk. They will be able to answer all your questions. Or, you can initiate the phone call directly to your local Best Buy store to avoid any chance of clicking on any spam emails, etc.

      Answered by KarenH

  • QuestionDoes Total cover items that have already been picked up? I picked up a laptop a couple days ago and just saw this Total option so now I'm considering it but idk if it is too late.

    Asked by User42.

    • Answer Hello and thanks for reaching out! We understand wanting to make sure previous purchases are covered. While any purchases, whether purchased from Best Buy or somewhere else, can take advantage of the Geek Squad 24/7 tech support features of My Best Buy Total, only qualifying purchases made from Best Buy after joining will have the benefit of the included protection plans. If you made a recent purchase of a laptop, we recommend visiting your local Best Buy to join, as if the purchase is within the Return & Exchange window of 15 days, they can assist ensuring the protection included with My Best Buy Total is applied to your new laptop. If you have additional questions, please feel free to reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further assistance!

      Answered by Memberships Expert Team

  • QuestionDoes “My Best Buy Total” include installation fee for appliances?

    Asked by Mdcrl.

    • Answer My Best Buy Total does not include free installation for appliances, but sometimes different appliances have free installation promotions going on. When adding an appliance to your cart on BestBuy.com will tell you the price of any installation services we would offer for that particular appliance.

      Answered by Memberships Expert Team

  • Questioncan i buy a protection plan after i purchase a product?

    Asked by rose.

    • Answer If you have My Best Buy Total before you make a purchase, you will get up to 2 years of Best Buy Protection included with your purchase, as long as you have an active My Best Buy Total membership. You do have the option to purchase a Geek Squad Protection plan after your purchase, if you prefer that plan. If you have any questions, please feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.

      Answered by Memberships Expert Team

  • QuestionIf i purchase a home personal camera system will either geek squad or total tech install?

    Asked by gracie.

    • Answer Yo! Yes, both Geek Squad and Total Tech can install home personal camera systems. Geek Squad offers a variety of installation services, including: Standard installation: This includes mounting the cameras and connecting them to your network. Advanced installation: This includes more complex tasks, such as running wires and drilling holes. Custom installation: This includes creating a personalized security system that meets your specific needs. Total Tech members can get a discount on Geek Squad installation services. They also get free standard installation for select home security products. To schedule a home personal camera system installation, you can either contact Best Buy customer support or schedule it online. I hope this helps! Let me know if you have any other questions. :)

      Answered by FernandoR

  • QuestionDoes best buy recycle printers? What is the cost?

    Asked by Dweeb.

    • Answer Hello! For your convenience, Best Buy does offer a recycling program! Printers can be recycled at any of our locations for free with a limit of three items per household per day. Feel free to visit https://www.bestbuy.com/site/services/recycling/pcmcat149900050025.c?id=pcmcat149900050025 for all the details and to find a location nearest you!

      Answered by Memberships Expert Team

  • QuestionDo you offer free install when purchasing a TV and also have the yearly membership

    Asked by Anonymous.

    • Answer No,installation of a TV is not included. I just purchased a 65" Samsung, but despite my membership, I had to pay $120 for basic setup/installation.

      Answered by Anonymous

  • QuestionI need to cancel this subscription. How do I go about it?

    Asked by Anita.

    • Answer Go to your Account. Click on Purchases, find your Order and click Cancel or Modify this Item(s). Choose the Reason why you are cancelling it and Sumbit. it. It will take 2 minutes. Refresh your app or page and you will receive an email confirmation of this request.

      Answered by tunera2020

  • QuestionWhen did Best Buy start charging for memberships/renewals??

    Asked by Megan.

    • Answer You do not have to renew and if you can get other coverage on your product I would. This service is not worth the paper it is written on. You have a deductible even though you paid alot of money for the service and they out source the work when possible. and there are many delays and no one can tell you anything about your product.

      Answered by StephaniejS

  • QuestionDoes total tech cover family

    Asked by Marty.

    • Answer According to the My Best Buy Terms & Conditions, "We will provide the Membership services, special pricing, promotional offers and other benefits (collectively “Membership Benefits”) to the person who is identified as the member of My Best Buy Total™ (“Member”, “you” or “your”) and the Member’s family living at the Member’s primary home address..." So as long as they live in the same household as the member listed on the account, then yes, it does cover family members.

      Answered by Memberships Expert Team

  • QuestionHow do I cancel my membership?

    Asked by Anonymous.

    • Answer Hello. Thanks for asking. We're sorry to hear that you wish to cancel your My Best Buy Total™ membership. This can be done however, by logging into our website and visiting the Plans and Subscriptions section (https://www.bestbuy.com/services/planlist). Please know that by cancelling your membership, this will also cancel any Best Buy Protection plans that you may have received through your membership (https://www.bestbuy.com/site/best-buy-membership/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014). If you should have any questions, or need assistance with this, send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to your "My Best Buy Question."

      Answered by Memberships Expert Team

  • QuestionDoes BBtotal do simple repairs on Sears Kenmore fridge? I need a few led lights changed out.

    Asked by Jaknjon.

    • Answer Hello! Thank you for reaching out to us. At Best Buy, we do offer appliance repairs. We have provided a link to schedule an appointment below. https://www.bestbuy.com/site/appliance-services/appliance-repair/pcmcat339300050004.c?id=pcmcat339300050004

      Answered by Memberships Expert Team

  • QuestionIs Webroot still included in membership?? I have had it for years and just noticed with my new computer it isn't listed. Thanks, Rosellen Gutowski

    Asked by Rose.

    • Answer Hi Rosellen! Thank you for asking such a great question. Your My Best Buy Total membership is packed with awesome perks such as VIP member support, free in-store and remote computer and tablet services, 24/7 tech support and more! While Webroot is not an exclusive benefit for My Best Buy Total members, we're happy to assist you with Webroot and the services you're accustomed to with significant savings. For more details on the benefits of your My Best Buy Total membership, visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. Thanks!

      Answered by Memberships Expert Team

  • QuestionElectric scooters seem to be protected with Best Buy Total. But does that protection include accidental damage coverage?

    Asked by MatthewB.

    • Answer Hello Shawn! Our Best Buy Protection plans would not include accidental damage on this type of product. It would include coverage for manufacturer related defects. You can learn more about the specific terms here: https://www.bestbuy.com/services/plans/termsconditions. Additionally, you can find out more about your membership here: https://www.bestbuy.com/memberships.

      Answered by Memberships Expert Team

  • QuestionAm I a geek squad member now?

    Asked by Anonymous.

    • Answer Hello there! As a My Best Buy Total™ member you indeed are a Geek Squad member. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.

      Answered by Memberships Expert Team

  • QuestionWith the total membership you have free delivery

    Asked by ArturoA.

    • Answer yes

      Answered by SandraL

Page 2, Showing 21-40 of 527 questions

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