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    Computing Device Support and Simple Repair

    SKU:
    7857287
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 7354 reviews

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    95%
    would recommend
    to a friend

    Customers are saying

    Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 307 Showing 6,121-6,140 of 7,354 reviews

    • Kalvin

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Check out my Lenovo laptop; I reported updates not loading. He said I need to take into the store and have them Reinstall OS (operating systems).

      I would recommend this to a friend

    • Geek Squad

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Helpful and kind agents, who always do their best to resolve issues. I will remain a customer.

      I would recommend this to a friend

    • Geek squad -service charge to members.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Enjoyed the service provided. My only complaint is why the decided to charge us for service, when it use to for free as long as I was member

      No, I would not recommend this to a friend

    • The best

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Very helpful over the phone for a simple fix. Very polite too!!

      I would recommend this to a friend

    • Geek Squad in home service

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geek Squad tech (Tiffany) who in service my computer was profession and knowledgeable I always ask for Tiffany.

      I would recommend this to a friend

    • Service New Computers

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Best Buy tech was great and able to resolve my issues. The only drawback was that they couldn’t spend more time with me to finalize everything on my laptop and desktop.

      I would recommend this to a friend

    • computer problem

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      computer checkup was a great job took care of my problems

      I would recommend this to a friend

    • Tech Genius

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Adam is my go to tech guru. He is always professional, and I appreciate his expertise and patience.

      I would recommend this to a friend

    • Excellent customer service

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I had a one year old product with minor issues. The Total Tech member, Scott was exceptional, resolving my issues, so far.

      I would recommend this to a friend

    • New 64 bit Mac that Micheal Tea fixed up for me

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Micheal Tea did a really good job on my new 64 bit Mac. I then had to take the old 16 Mac in too the store for disposal, but the guy in the store said I should keep it. So that is want I'm doing. The new computer has also got "Student" version of Word and Excel plus others.

      I would recommend this to a friend

    • Geek Squad set up my WI-FI

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      They set up my Eero mesh system and conected all my devices

      I would recommend this to a friend

    • Geek Squad got programs working fast.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek Squad found and displayed programs that were hidden after a tune up on my desktop.

      I would recommend this to a friend

    • Uh

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Super!!!qqcifxyxyyzlyzlzlyzylzylzlyzylzylzlztkzpzlyzy

      I would recommend this to a friend

    • A lifeline for the computer phobic

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This wonderful service is truly a ifeline for the computer compromised and phobic. Delighted!

      I would recommend this to a friend

    • Got my computer running like new.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Dead computer, was worried that it was hardware. It was just a corrupted OS and cost me nothing.

      I would recommend this to a friend

    • Mesh Router

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      While at our home to fix our Ring Doorbell, the Agent made sure our router was working properly.

      I would recommend this to a friend

    • HAPPY WITH GEEK SQUAD AND THE YOUNG LADT THAT TAKI

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      PATRICK DID A SUPER JOB SATING UP MY PRINTER AND FAX MICH HE STAY WITH IT UNTILL HE HAD IT UP AND RUNNING THANKS AGAIN PATRICK GEEK SQUAD

      I would recommend this to a friend

    • Love the Geek Squad !!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geek Squad fixed the problem quickly, and efficiently

      I would recommend this to a friend

    • I can print!!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Very helpful. Answered all my questions. Gave me good advice regarding printer ink. Very peasant young man.

      I would recommend this to a friend

    • Phone order and appointment scheduling

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent helpful and very accommodating with phone order explaining process and scheduling appointment.

      I would recommend this to a friend
    Page 307, Showing 6,121-6,140 of 7,354 reviews
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