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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected problem on computer know issues afterwards. It didn't take long before it was found. Happy with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent updates computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent loaded software & checked computer for any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadsolvedproblem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John Murphy was able to solve my problem with a phone consultation today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very patient and answered all of our questions. He made suggestions to help us use our computer efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help with my business computer setup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are absolutely amazing at the local store level and at home service call!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me set up computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up new computer and installed some software and did a quick tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my agent was very friendly and addressed all of our concerns. A Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a thorough inspection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my computer a joy to use, again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked hard at helping me upgrade my computer. At first, my computer was slow in upgrading, but by the time he had completed the job, everything was much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technician was very efficient it correcting my computer issues. His work was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the The Geek Squad removed my old computer and printer, set up my new computer and new printer. Excellent job completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He corrected problems on our computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Axel Cornelly was excellent. He didn't talk down to us and he was very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0000000000000000000000000000000000000000000000000000000000000000000000000000000000

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and kind agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked my desk top computer. For next time it would be greatly appreciated if your agents have an ID or name tag with Best Buy logo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, agent knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad corrected a computer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent addressed my problem immediately. Very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my computer and ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and did not rush. Stayed till I was satisfied with everything he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got it back to me quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My repair was quick and timely. I was surprised that I got my tablet back so soon. I needed it asap and they got it back to me that fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS Vet is happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being Paralysie Vet all went well and a quick response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my internet problem on my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept getting kicked off the internet on my laptop. My agent figured out why and solved my problem. He was wonderful

    I would recommend this to a friend
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