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Customer reviews

Rating 4.7 out of 5 stars with 7357 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 7,357 reviews
  • Rated 5 out of 5 stars

    Geek squad repaired and updated our computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all repairs competently and efficiently. Very satisfied with technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and explained my issues as well as resolving them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer clean up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was absolutely amazing...very informative and knowledeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know what I would do without Geek Squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved by problem efficiently and provided me with useful information!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been there for me and have taken good care of my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and fixed the malware on my computer, he was very helpful,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, fixed the issues and was a pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS Vet is happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being Paralysie Vet all went well and a quick response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer repair/help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service you could ask for. Thank you and great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up and installed my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went over my computer system with me, he was very pattient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad...Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a graphics card in my PC and was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed oour Hearing Aid TV Connector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent connected the hearing aid TV Connector and it works beautifuly. We were very pleased with the agent and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved WiFi issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assessed our WiFi connection and offered suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous, well mannered and enjoyed their company until they where finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In-home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with your in-home service. Your technicians are professional and helpful, but wish they could figure out why I keep losing internet service. Never had this problem with my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop recycling preparation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of removing all of the information on my computers for proper recycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a thorough inspection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad corrected a computer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent addressed my problem immediately. Very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, agent knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service. Friendly & Knowledgeable, Have used many years,

    I would recommend this to a friend