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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 7,354 reviews
  • Rated 5 out of 5 stars

    Fixed my wireless printer/scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacy was great! Fixed our printer issues. He was prompt and professional. Explained everything he was doing! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job for me. ⁸

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fine job with my printer setup. Also helped to transfered some items from an old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad a must!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge from the GEEK SQUAD had patients and answered all my questions and corrected computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was very knowledgeable and helpful. Went out of his way to answer questions/find answers for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reviewed issues on the computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer file clean up great work and explained all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad diagonstic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time but disappointed that even though I’m a total tech member because I bought my iPad elsewhere they would not cover any repairs Made me rethink my total tech purchase Might not sign up again or even cancel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP WENT VERY WELL.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave of the Geek Squad came when he said he would; got right to it and installed the printer "pronto". Quickly! Thanks Dave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are reliable and do their job well. I only wish it didn't take so long to get an appointment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L&M

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brittan was great! We were told he was no long with company. When doorbell rang and I opened it I was grateful and happily surprised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous, well mannered and enjoyed their company until they where finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my ırobot to my New internet . After several long calls to iRobot team, internet providers nothing worked. Finally Micheal did it. Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance...not repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great having someone come to my house and show me what I needed to know. I also have another appointment coming up for further assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expert computer and printer updating!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optimum rep came by and installed a new modum. Geek squad help to update my computer and printer. there were a few hiccups but all came out OK....Danke!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great crew. Very professional, friendly and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and TV repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always. Glad we have the Geek squad to go to for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QC positive experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the Geek Squad. Total confidence in the quality of work performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a replacement modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC Double Agent, Undrial Space, did a fantastic job of getting my replacement modem to work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and needed my scanner set back up. The agent also checked to be sure my internet was secure. He was friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my technical problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the Best buy store on Richmond Avenue. They helped mr with my problem . I'd recommend geek squad to my friends and family. Keep up the good work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me install a Microsoft Office. This agent, Alan, is the Best Buy's best asset. He is the best!

    I would recommend this to a friend
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