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    Computing Device Support and Simple Repair

    SKU:
    7857287
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 7354 reviews

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    95%
    would recommend
    to a friend

    Customers are saying

    Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 315 Showing 6,281-6,300 of 7,354 reviews

    • I will not hesitate to call next time.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      He fixed my password problems in no time. He was on time as nice as could be.

      I would recommend this to a friend

    • In-home service

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Always pleased with your in-home service. Your technicians are professional and helpful, but wish they could figure out why I keep losing internet service. Never had this problem with my old computer.

      I would recommend this to a friend

    • tv

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      gentlemen that installed were courteous and quick at their job.

      I would recommend this to a friend

    • Great News

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I am very excited to say that Devon is an amzing technician. He was able to fix out printer and show us how certain things should be done.

      I would recommend this to a friend

    • Updated my Laptop

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I love the Geek Squad. They are responsive, informative, and very knowledgeable.

      I would recommend this to a friend

    • Helped seniors

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent went out of his way to help these untechy seniors

      I would recommend this to a friend

    • always resoonsive and effective

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Sppoked when I found out once that I had not paid. This service is too valuable.

      I would recommend this to a friend

    • Satisfied customer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      well satisfied with in-home support and Jerome is nice and gets the job done

      I would recommend this to a friend

    • Good...BUT

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Good, but knowledgeable tech could do much more to improve use of device in question. Seems like everyone does only the minimum, without regard for fellow man.

      I would recommend this to a friend

    • Connection

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      2 remote attempts, 1 in shop appt, 1 athome/ remote appt finally fixed the issue.

      I would recommend this to a friend

    • Fixed lost Google Chrome app quickly

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Robert was on time, pleasant and quickly finished connecting lost apps and answered all our questions.

      I would recommend this to a friend

    • A very good sales person

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I was looking for a computer and Jesse helped me decide which one and I also wanted a Samsung Sound Bar with speakers and he helped with that also.

      I would recommend this to a friend

    • "BEST BUY" GEEK SQUAD

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      thank you for fix my LENOVO (computer) and nice smooth running.

      No, I would not recommend this to a friend

    • Geek Squad installed oour Hearing Aid TV Connector

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Agent connected the hearing aid TV Connector and it works beautifuly. We were very pleased with the agent and the service.

      I would recommend this to a friend

    • Desktop repair.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great desktop troubleshooting and repair! Kind and supportive service.

      I would recommend this to a friend

    • Computer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      courteous From the greet till project was done. Of course listened, skills to solve my PC problem

      I would recommend this to a friend

    • Geek squad set up my cpu quickly

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent brought me a new processor and set it up for me. I am very appreciative for the help.

      I would recommend this to a friend

    • Geek Squad

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Tech was very nice and knowledgeable and very patient with me.

      I would recommend this to a friend

    • help with ipad

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Martin explained to me how my ipad works. he cleared of some memory. I now understand better how my ipad works.

      I would recommend this to a friend

    • Nest Hub

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Colin was knowledgeable and very helpful resolving our issues

      I would recommend this to a friend
    Page 315, Showing 6,281-6,300 of 7,354 reviews
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