Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 7,354 reviews
Rated 5 out of 5 stars
Geek Squad printer setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Justin S. always does a great job….on time and thorough!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad fixed printers and installed webcam and
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Isaac got both printers working. Installed a webcam and DVD player.
I would recommend this to a friend
Rated 5 out of 5 stars
Geeks are Grrrr - eat!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My wireless printer was back working perfectly in record time.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome customer service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome customer service I encourage anyone to get the service my computers are working just fine
I would recommend this to a friend
Rated 5 out of 5 stars
Back on line !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Problem solved !
The agent was patient, efficient and able to get my device working again !
I would recommend this to a friend
Rated 5 out of 5 stars
no tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very good. Fixed the back up drive to my pc. done good
I would recommend this to a friend
Rated 5 out of 5 stars
Migration from old to new computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
DJ finished off the migration from my old computer to my new one that I bought at BB. Everything's working well now.
I would recommend this to a friend
Rated 5 out of 5 stars
GEEK SQAUD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
WE HAD A WONDERFUL EXPERIENCE WITH CHRIS AS ALWAYS
I would recommend this to a friend
Rated 5 out of 5 stars
fixing computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was pleasantly surprise how much h improve my desk top computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Gaming Router install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He was very professional also ask what i wanted to do with the setup and showed me how to get the very best out may router
I would recommend this to a friend
Rated 5 out of 5 stars
Success
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent efficiently explained and solved the problem.
I would recommend this to a friend
Rated 5 out of 5 stars
software & Internet issues re. new email service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very knowledgeable, polite and solved my issues in good time. Great service!
I would recommend this to a friend
Rated 5 out of 5 stars
Same Day Service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Daniel to the rescue! Game plan to resolve my issues. Quick response, professional. Thanks very much.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad examined computer & setup perfectly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
All computer questions and procedures evaluated and reached conclusions satisfactory with exemplary customer service ! I’m very satisfied.
I would recommend this to a friend
Rated 5 out of 5 stars
Software installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
DJ is simply the best! Nothing is too difficult for him to fix. Best Buy has a gold mine on their hands!
I would recommend this to a friend
Rated 5 out of 5 stars
Always there
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad always takes care of me and available when I need them. That's why I'm a total tech member.
I would recommend this to a friend
Rated 5 out of 5 stars
\Geek Squad repaired problem with emails. Issue re
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed in-home visit to address issue with emails. Problem readily identified and rectofied by agent. Thanks!
I would recommend this to a friend
Rated 5 out of 5 stars
Total Tech Service is very good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My recent service was for a seven year dishwasher. To my surprise, it was repaired same initial visit.
I would recommend this to a friend
Rated 5 out of 5 stars
Answered all questions and was speedy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent customer service. Worth the price. They even spoke to me on phone and logged in while I was home.
I would recommend this to a friend
Rated 5 out of 5 stars
We can make changes again.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was able to open up our computer even though we lost the password for the "administrator" person.