Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad is very necessary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was excellent and fixed my computer on the first try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful, Answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and low prices.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produce at the right price. I actually saved over one hundred dollars on these two items. Good job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent had to put my internet tower which was new back in contact with my printer and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my PC to my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and polite. He resolved the issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..My Geek Squad heros have me in TV heaven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great...patient & helpful....as an old lady of 70...I often have trouble with anything tech...Geek Squad saved me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic check-up of my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam listened to my needs, and he did an excellent job! He is very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mothers day gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was exceptional--service and tv. the geek squad yoing man was the best I ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived as scheduled, found the issue and resolved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with a helping hand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job helping my husband with updates and downloading many features on our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job and Service Geek Squad Crew!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick the field tech and the store techs where great. Between all of them my problem was solved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came thru again!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house and checked my computer thoroughly. Fixed my problem and haven't any issues since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them out before but I learned even more of what they will help with this rime. I have already recommended them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He had to re-install FIREFOX.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who understood his task. Polite, kind, patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed one drive on computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job in setting up One Drive on laptop computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem resolved professionally and with a smile.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer problem was resolved quickly, professionally, and with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer clean up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous, respectful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bunch of knowledgeable guys that are very helpful, and pleasant with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agent got the wi-fi printer to work quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent repaired a wi-fi printer problem I had after a new network router was installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servicethamkyou

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent got my microsoft games back for me to play. I was really happy with the result!

    No, I would not recommend this to a friend
Sponsored