Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad added my camera so fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on my computer is great. Geek Squad was so good and fast at installing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No fully happy with drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't feel like the computer guy, did what we asked him to do. We asked to have all of our files moved over to the new computer and was told there wasn't enough room to hold everything, but when we had him come out again for another issue. He discovered that we had plenty of storage over a terabyte of storage. Then was told he didn't have time and showed my husband how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved my issues with my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CD playing issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! They helped with the first problem and helped trouble shoot another one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning computer skills

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledgeable Geek Guy (Chris) comes to my house monthly for a short tutorial on the computer topic of my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gabriel always does great work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel is an excellent tech and I appreciate him very much. You need more people like him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer setup in my new apartment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and they connected my computer and devices as per my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech support for my aging i mac computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was able to give me great advice on my aging computer and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific to work withg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, friendly, knowledgeable---------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that have helped me with my computer have been terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, courteous, and very efficient. He answered all my questions fully and patiently. He was a very pleasant young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek cleaned my computer and did a good job and was very nice. It just took to long to get him to my house. One week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was very good. He took time to explain the info why my kindle was not working correctively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and gave me clear instructions on its use. They took the old one away. The process was painless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was so helpful and kind treated me with respect and care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed printer to the computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech that came was very helpful and knowledgeable. He answered all questions that I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech. was super. Friendly, very competent. Answered all my questions. Could not ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had great service from the Geek Squad on their service. Dave did a fantastic job in helping us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience personafied!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people are terrific and I am so glad I have the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer replaced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer evaluated, and encouraged to get windows 11, which is working o.k.

    I would recommend this to a friend
Sponsored