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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 7,354 reviews
  • Rated 5 out of 5 stars

    Professional and Amiable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and efficient. He was able to restore my internet and my connection to my printer. He also restored my ability to Skype.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All problems resolved by Geek Squad tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed the problems with my computer not working and printer not attached. All issues were resolved,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Anxiety. Geek Squad Was Here.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech worked on both of my computers (in-home repairs; they're both working great. The tech was friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved the One Drive issue promptly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was responsive, communicated the schedule effectively, arrived timely, and completed the job efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with Geek Squad home visits. None with printers or internet connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad printer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent tried everything he could to repair my printer, but it was not possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time & repaired my laptop computer. He answered all my questions. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer issues,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and efficient. He addressed all my concerns and problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my desktop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is great. He set up my desktop computer and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt in keeping appt time. And very thorough in exclamation of use of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Happy with Geek Sqaud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always easy to schedule service, and I'm always kept informed. My problems are always solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience always take care of me when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every visit from a geeksquad member has been a very good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was super and explained everything that he did Great Service Thanks Beverley Tuck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad did a great job installing my new computer and printer is work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and quickly found the issue and repaired my all in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, the excellent service. They always do a great job and do as they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved the issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding follow through and got the job done. Felt like they were on my side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wheeler md

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JASON the agent, was extremely helpful and supersensitve to my disability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service from the Geek Squad. We have been customers for years

    I would recommend this to a friend
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