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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job of fixing my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Kelly) solved all the problems with my computer and printer quickly. Thank You Kelly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me up and running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly resolved issues I was having with the confusing mixture of systems that I had accumulated over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep up the good work! We really appreciate Geek Squad Team's wonderful work every time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped with several issues re my computer & phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Guy knows everything! And he is so kind & sincere. My Being “older” doesn’t help- but Daniel’s attitude is to keep learning. He understands my limitations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad improved Google Nest reception

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled the issue quickly and in a friendly and courteous manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travis fixed my computer pronto.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT. Travis came on time and spent quality time fixing all my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updating of computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assisted with installation of computer monitor, and aligning software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad removed virus j

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent listened carefully and transferred my call in A timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative and patient very knowledgeable reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,knowledgeable squad like working with him hoho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fix several problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best service, on time and willing to spent the time to fix all the problems. Great job. John

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need it HELP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was well worth it to wait for a Geek Squad agent to come and help me with the installation of the printer. Joseph was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To the Rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked on my computer and the connected printer so they would both function together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joshua

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they explained a few questions for me...also helped me get my printer to work. Very nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped to reduce internet throttling by Comcast.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representative took care of a problem that I could not resolve for many months. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad working on the items is always a peace of mind knowing that they going to give me the best of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time & quickly installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the agents that mounted my new TV to the wall & made sure all my devices were connected & working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job getting my computer fixed in fact, they helped figure out why another printer wasn’t working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came was very polite and knowledgeable. He gave us some very good advice

    I would recommend this to a friend
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