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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 7,354 reviews
  • Rated 5 out of 5 stars

    N/A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very quick at helping and solving my problem, very professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in house support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with connecting to my internet network and a few other things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC not responding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer issue resolved thoroughly and some ancillary issues corrected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is the object you want rated?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the object you're asking me to rate? Your agent did a GREAT job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes,did good job very happy with my service thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes set up a breeze!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my last Spectrum box, organized my Apple TV in that location. Reorganized tv accessories to support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam is the best! Without peer! Anthony is in good hands in his training from the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked on my home computer and did a great job. He explained and talked to me about the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally Satisfied with this Product and will recommend Best Buy to my Family and Friends. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin is great - answered all my questions and fixed y husband's e-mail issues. thanks Kevin!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad moved info from broken PC to laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like geek squad coming to house. PC does not work any more tech move everything on PC to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was reassuring and competent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped with printer and skype and provided education on a number of problems, including unsolicited emails and intrusive ads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i AM SO GRATEFUL FOR THE HELP!! but KNOW i AM EXTRA HAPPY WITH THE INHOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch Geek Squad tech.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my new computer, explaining any questions I had. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped review my computer settings went through all the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped setup computer. Did great job of installing and checking added memory. Very competent and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    internet connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected the situation where computer would not connect to the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed back up and updated computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and informative. The tech person was prompt and good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System Challenges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The effort was correct but msn has other ideas, when the tech finished the sign in was under control but the next day msn decided differently.....Maybe the new upcoming Windows 12 will do the trick.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent corrected the problems with my email. Did a great job.

    I would recommend this to a friend
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