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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 7,354 reviews
  • Rated 5 out of 5 stars

    computer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always comes through. They helped with my Chromebppk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Denon receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always geek squad fixed our Denon receiver in our home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew was awesome, fixed the computer and printer issues perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and patient with this senior citizen !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred my data to my new computer and got me back on mail service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checking on network issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house was struck by lightning and they were able to reconnect to internet, so glad they came out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reconnected our internet quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reset our computers internet connection internally and git us back in the running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good att what they do,they come over and take care of the problem very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew exactly what to do to get my Wi-Fi extender access my wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great repairs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tichnician installed a new card, restored all previously lost files, and made the computer download faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mixing old with new is hard to do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Johnathan walked me through all the steps and is very knowledgable. However my attaching things (monitor and printers) were not compatible necessitating a delay and a follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always saving me from a computer disaster. Without you folks my computer and I would not be friends. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R L S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great.Good service by knowledge people!⁷

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair was fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech fixed several issues with my computer and he was very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less than 30 minutes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed and replaced my "over the stove microwave." They were very helpful in explaining the new oven, and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me get organized.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finish set up and connect to printer also made sure all procedures were functioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad computer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent updated my drivers and was quite helpful and pleasant and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin was perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was a perfect repesenative of your company. I would call him anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Help Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgable and efficient in syncing my printer with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek got my computer activated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did what needed to be done to get my computer activated in my environment.

    I would recommend this to a friend
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