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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 7,354 reviews
  • Rated 5 out of 5 stars

    Got things directed correctly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek corrected problem with computer and added pdf to my Amazon tablet so docs dont go into kindle. Now I can print from tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed the problem quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    straighten out the computer after a new tower and windows 11 was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric Rollet always does an outstanding job when he comes to service our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and printer in just a few minutes. Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and checked the house for a good wi-fi signal. Everything was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up computer quickly!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to set up our new computer & transfer our info from old one , did an excellent job! No problems !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Best Buy has always done good work for me on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$Financial$$ Investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad services for more than three years. IT IS WORTH IT as of the first visit. Enroll NOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There were polite and professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a Wi Fi extender at my home. They did a good job getting it paired up with my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad clarified printing function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing from my iPhone to printer worked great and computer speaker is working now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our icemaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman fixed our ice maker quickly and efficiently. He was friendly and answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and Printing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and answered all my questions. I was use the Geek Squad every I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad In Home Service Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped me review Software purchase for Microsoft 365 and whether the installation on 3 computers was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our router quit working for some unknown reason, but the tech did a factory reset & the problem was solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did good work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up new cable box, made sure internet was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent communicated his eta, he got everything done on my list to fix in my laptop. It’s running great now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best, I have used and trusted them for over 15 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my sons PC for his tachs test

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best ! Always helpful and extremely knowledgeable- thank you geek squad !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas did an excellent job. Repaired all the problems for us. Great employee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad agent Ty Reinschmidt is one of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer isn't the best there is but it will serve my purpose. Ty Reinschmidt was the agent who installed it and he was very good. He explained everything to so we could understand.

    I would recommend this to a friend
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