Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 7,354 reviews
Rated 5 out of 5 stars
logitech speaker issue.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent review my computer speckers and solved issue.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech was very knowledgeable and answered all of my questions.
I would recommend this to a friend
Rated 5 out of 5 stars
In-home Service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The in-home service is great! The agents that we have had all got everything set up and working.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Agent - Lizz - is THE BEST
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad agent came over to my home to help me with MacBook Air Problems.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer specialist
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician was knowledgeable abd helped with my computer cleanup
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek Squad set my computer.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent assisted me in reviewing the pc language, setting up screens, security and clean up and procedures.
I would recommend this to a friend
Rated 5 out of 5 stars
Their work was quick & dependable
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek squad discussed the pros & cons on the choices of hard drives & always had a good rapport with me
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop repair
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can depend on geek squad to resolve technology issues
I would recommend this to a friend
Rated 5 out of 5 stars
All concerns were handled professionally
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
All of my concerns and questions were handled professionally. I was very pleased.
I would recommend this to a friend
Rated 5 out of 5 stars
Re-programmed my remote.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents re-programmed my universal remote and everything is working as it should.
I would recommend this to a friend
Rated 5 out of 5 stars
Ernest
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
understanding and patient & knoledgeable help.
worked with us to solve issue.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent checked every connection and got my laptop working properly.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer up & going
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sean fixed our computer in just minutes. He was so polite and helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
Transferd old files to new MacBook.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Chris did a great job with my problem, was very informant and polite.
I would recommend this to a friend
Rated 5 out of 5 stars
Quick & efficient
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Guy are knowledgeable & great as usual… enjoy their visits…. Just not too frequently ;) ..lol
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed printer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad fixed some issues and installed new printer. Hannah M was outstanding!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad computer improvement.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The service tech did a wonderful job and I feel
Confident with my computer and working from
home.
I would recommend this to a friend
Rated 5 out of 5 stars
GeekSquad cleans up PC
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
my technician makes certain my computer is clean of 'bugs' and does a great ongoing job
I would recommend this to a friend
Rated 5 out of 5 stars
GEEK Squad
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installer did an excellent job. Would refer GEEK squad to others anytime.
I would recommend this to a friend
Rated 5 out of 5 stars
great service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Install my MS 365 family package. Installed my new HP printer from Best Buy.