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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek sqaud installed our TV snd later Roku device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful when we request a service call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diane

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did download my data to another laptop. Very happy I did not lose my informations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home work. Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent took care of my computer and was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered questions and installed router. Installed apps and was very preofessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin provided outstanding service for computer install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team is always respectful and on time. Couldn’t ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geoffrey Graybeal was a pleasure to work with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was polite, well dressed and knew how to deal with my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Double Agent Rene Romero is Great has always solved my issues. I would recommend to my neighbors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sandy L in Elk River, MN

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent confirmed that too many individuals were tapping the Wi-Fi with cell phones for me to get better service. I am in the process of adding my own subscription now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad inspection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble shooting. Checked for malware. Made sure my computer was not infected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech did a perfect job I would recommend their services to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned up my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek (Kristen) did a great job, as usual, in cleaning up my computer and answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Misc list of tech issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill P was outstanding!!!! Patient, focused, detail oriented and definitely the right guy for my jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solves problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech analyzed and solved the issue that was causing problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squard hooked up wireless printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected printer to labtop and sync cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to quickly assess the issue and provide the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was on the blink and he came back again, no charge, and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad fixed my computer well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works fine. I love working on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time and fixed my computer that needed updating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Send this person back anytime!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowable tech, was able to compete the actions required and explain clearly what future steps to follow.

    I would recommend this to a friend
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