Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 7,354 reviews
Rated 5 out of 5 stars
Checked out for security breech.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fixed the security on my desktop! Good work!
We’ll be in contact again soon!
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad installed printer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the agent set up my new printer to my lap top. agent took his time and explained everything.
I would recommend this to a friend
Rated 5 out of 5 stars
Superior service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technical support was outstanding, and the agent resolved several nagging problems.
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop repair and cleanout.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
In store service technicians do good work. Laptop returned on time. Geek squad is a good service.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad provided excellent service.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician did an excellent job to set up my camera and speakers for my desktop computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Very nice guys
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They did a great job like always. I will never give up my total Tec membership.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Tech fixed the problem in no time.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very informative and helpful. Took time to explain what he did.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad install
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful and efficient! I would definitely add the Tech support package to any order.
I would recommend this to a friend
Rated 5 out of 5 stars
repair to my computor and tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the first person to come was not impressed with, but the next solved my problems
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad agent did a great job.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent got my router on line to two devices which were frozen out of my router for some reason.
I would recommend this to a friend
Rated 4 out of 5 stars
Geek quad 50% success in problem solving
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did excellent job on diagnosing software problem on my desktop, but failed to find problem related to a virus search app and claimed problem was due to hardware failure
I would recommend this to a friend
Rated 5 out of 5 stars
professional work
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
AS always best buy techs to the rescue!!
Fixed everything in a short amount of time.
I would recommend this to a friend
Rated 5 out of 5 stars
So happy I bought the Geek service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fixed my connection problem with Goggle speaker device and answered many questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Did A Fine Job
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent mounted the tv and got all the devices running
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed my computer.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Joel installed my new HP Envy computer along with other components.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing tech. Came on time. Communicated extremely well. Excellent service
I would recommend this to a friend
Rated 4 out of 5 stars
Good Service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech tried to stop laptop from disconnecting internet. Seems much better, tho still drops off occasionally. Also removed some annoying "fake virus warning" pop ups. Tech was very nice, polite & efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
appliances
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The store appliance staff were excellent, polite, efficient and very helpful
I would recommend this to a friend
Rated 5 out of 5 stars
Geek fix my computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad came to my home and fixed my computer problems thanks for all the help
I would recommend this to a friend
Rated 5 out of 5 stars
Love the Geeksquard
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geeksquard is worth every penny. They have yet not been able to fix any issue I have with my computer.