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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 7,354 reviews
  • Rated 5 out of 5 stars

    Printer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was was set up to my new computer. He also answered some questions I had about my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer lock up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby came in and in no time had our problem fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house and fixed all the errors in my new computer. He did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep reviews on file!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already filled out one of these review forms. Why iare you askng me to continue reviewing?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job diagnosing the problem and correcting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my computer including monitors.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was very efficient knowledgeable & helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of Windows 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed Windows 11 and it took a very long time but he was very patient. There was a problem with the installation but it was nothing he had done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double agent Adam Sypien did a marvelous job installing my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got printer back online and explained the process very thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was serviced, as well as a printer, and a desk top computer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good guy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was prompt and friendly and did exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome excellent service. Great!! I love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was not working. Took it to Geek Squad at Best Buy, and they fixed it in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my computer working !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and provided the help I needed. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job, I .would recommend to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet setup and project screen setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great customer service by the service rep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents reconnected my ring after much delay from the company and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris is the BEST!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, my tech came through with flying colors: totally informative and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed way of accessing email and websites

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of my computer problem! Prompt and informative assistance provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brittan always does a great job. He is very good at what he does.

    I would recommend this to a friend
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