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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 7,354 reviews
  • Rated 5 out of 5 stars

    Help greatly appreciated!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped on the phone and added home support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend Geek Squad to hook up your TV!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung TV, picture color is great! Geek squad had it up and running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was completed fast and I was able to o

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tv was installed on my wall connected to internet and all of my networks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on installing the TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV for us!! They were very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple repair with advice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was evaluated, with expert advice taking care of the reason for my appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad has excellent service and profesional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent listened to what I needed done and did exactly what I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed m Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was knowledgeable and personable, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad they are the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and attentive. They accomplished everything is a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unlock computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came on time and was able to quickly UNLOCK and restore my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    call Geek Squad when you have a problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad solved my problem quickly & efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the Geek Squad to confirm that my Dish Net modem was malfunctioning. Dish net ignored my complaint and actually accused me of loosening a wire which is the internal malfunction that was found. It wasn’t me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY TECCH CERTAINLY TRIED, BUT COULD NOT OPEN THE NEW PHONE, SENT BY TRACK PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding!!!! Thanks for your help!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned up my computer and answered the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech answered all my questions as well as checked my computer for any issues. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great service would always have this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up and fixed our computer tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was terrific. Very patient and helpful setting up and diagnosing and fixing our computer tech problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad succeeded again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelvin was great and transferred all data from one laptop to new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restoration of Computer Microphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took control of my computer and remotely fixed the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Ick is very personable and solved my computer problem in no time. He is so knowledgeable.

    I would recommend this to a friend
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