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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 7,354 reviews
  • Rated 5 out of 5 stars

    internet access issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did the necessary research to solve a difficult internet access issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair my desktop computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person did excellent job with minimal effort. would recommend geek squad to everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike is the best and set up my computers and work stations. I'm always satisfied when he is finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my newly purchased pc and customised it and explained how it all worked to me very very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer speakers removed and new ones installed thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed wall mounted 75” tv and sound system efficiently and were very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad got me up and running in no time. I very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quicky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple repair to you guys: Not to me. Quick, polite, friendly and thurough. You dne good! Thanx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer help!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech helped my husband with his computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed all our old computer files! Our computer is zipping right along!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Hard drive Great job On time. a professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. Was very helpful. Resolved all issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave from geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave got our computer up and running fast. Dave is very knowledgable. But

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Transfer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred everything from my existing MacBook Air to my new MacBook Pro. Everything was correct and done quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful; stress reducer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, personable, explanatory, I highly recommend the Tech who came.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jordan of Geek Squad gave me inhome assistance .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan helped me with settings on my PC very efficiently and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent repaired my computer .He evaluated the issue on the Home Screen and was able to clear and fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home Geek Squad computer set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time, spent necessary amount of time making computer work the way my husband wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Information

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent gave good information and good advice. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair of laptop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did this at the store -- and it was done quickly and successfullly

    I would recommend this to a friend
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