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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 7,354 reviews
  • Rated 5 out of 5 stars

    good repair service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff repaired and explained how I used my laptop incorrectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to my home, listened to all my questions and answer them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for my computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician reinstalled Wi-Fi on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Katelyn with Geek Squad has been extremely helpful and kind!!! Super employee!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful and answered all my questions, including the ones I added at the last minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolve our problem with the Internet, our mesh system, our Ring system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer repair was fast and easy would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my printer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time. Repair was done quickly and in a professional manor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service provided by John

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent John moved my computer into another location, set up all WiFi, etc., and he was GREAT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Home Person

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop computer had a problem and Geek Squad fixed it within a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my sound bar connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my TV’s connection to my sound bar and they connected everything properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the "Squad"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad helped me get back to where I was. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved problem online

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped to solve my problem. He was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's strong results!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to an injury I was prepared to discover possibilities - Thanks to clear steps from Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Was able to aet up what we needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tecnition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Excellent customer service. Very nice man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Camper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ty was great...In and out, and everything fixed...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my computer checked out and a better security system put on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshoot computer. A fairly simple fix for people who are computer illiterate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV efficiently and quickly. Thk You

    I would recommend this to a friend
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