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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my HP hard drive and transferred all accounts, etc to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service recommended highly. On time appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me understand what was going on with my lap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire Geekpatrol staff are amazing. Chantel is the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Geek squad repaired my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent repaired my computer in record time. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with hacked computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam attached the printer & explained computer & camera and to hang up on hacker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea ❗

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issue addressed and resolved. Geek tech was very receptive and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech could not have been any better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in home service is just what I needed. i think i will have in home service with my total tech package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hearing aid connection to computer audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection of hearing aids to computer accomplished effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was able to get things working well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from Logan, UT was able to get my internet working and my printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A software update gone wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Determined the problem and knew how to fix it. Geek was very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle did a good job setting up my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop I bought works great. I have no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoughtful, respectful and effective! We are so pleased with all these helpful experts coming to our rural home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix or PC connection issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys came in and got it fixed. Would ask for them every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix computer. And explained issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional representative and knew what he was doing. Highly skilled technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and attentive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and attentive. Patient with all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up our new printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set-up our new printer to work with our new laptop and desktop computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped get my printer working!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was on time with excellent, professional service. So helpful for a senior citizen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMANDA IS A GREAT HELP - SUBERB SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD REPRESENTATIVE WAS VERY HELPFUL AND ALL MY PROBLEMS WERE SOLVED. THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agent was very professional and informative about the product. Explain to us in simple details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and fixed us right up. He knew his stuff.

    I would recommend this to a friend
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